5
out of 5
POSTED: | BY: Charles
Easy claims process and quick…
Easy claims process and quick processing time!
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,237
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Naomi Hjelm
Fair and honest
Fair and honest, made 4 claims within a month and all were approved within the month. After having 7 dogs I don’t know why I never had pet insurance before. I have a accident, illness and wellness on 2 dogs currently and it feels good to have that piece of mind.
5
out of 5
POSTED: | BY: Heidi
Excellent Choice for Worry-Free Pet Parenting
We've had Pets Best for 7 years and it has taken so much worry out of being a pet parent. We were always happy with the coverage - but when our dog was diagnosed with cancer, it changed everything. Pets Best enabled us to make choices about what was best for our girl without worrying about costs. It was such a gift to have this peace of mind during an emotional time. Now, we have it for all our dogs and are certain we'll always be Pets Best customers.
1
out of 5
VETERINARIAN: Tongass Veterinary Services
POSTED: | BY: Lynn Metcalfe
Terrible pet insurance
I have had Pets Best insurance for a year. My dog tore his ACL so I got insurance then he tore the other ACL. Pets Best wouldn't cover surgery for his other leg because it was considered pre-existing even though it was the other leg. I know this is common with pet insurance, so that wasn't the issue for me, even though that's obviously seriously lame too. They also wouldn't cover any of the meds they had to give him to calm him down to take the xray, the meds they prescribed for the pain for tearing his ACL, or the medication I got him for his anxiety because the anxiety is considered pre-exiting too simply because he had been brought to a vet before I adopted him who noted that he exhibited anxious behavior. He's a chihuahua terrier mix, so duh he exhibited anxious behavior. And also, I just have to laugh that anxiety is even considered a "pre-existing" condition. So basically, pets best won't cover a single thing and 100% is not worth it.
2
out of 5
POSTED: | BY: Chicky N
Less Coverage Each Year
The coverage from these guys seems to have plummeted. I’m supposed to get 90-100% reimbursement on wellness yet nothing seems to be covered anymore.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.