Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,058

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Carina Grasso

Our Chihuahua need emergency care over…

Our Chihuahua need emergency care over the weekend while we were traveling and we ended up filing a claim once we were home. The benefits were applied exactly as promised and we were paid promptly before the 30 days. We have a very healthy dog and never thought we would need insurance, but a kidney stone was an unexpected event and quite costly. We were grateful for the wonderful doctors who took care of our baby and for having insurance to cover his treatment.
5

out of 5

POSTED: | BY: Todd Aukerman

Chronic illness benefit

My dog was diagnosed with Addisons a few months after obtaining his policy.PetsBest has been great throughout with his needs for medication after the initial ICU stay.
5

out of 5

POSTED: | BY: Ron

Easy quick claims and reimbursement

Easy quick claims and reimbursement
5

out of 5

POSTED: | BY: Robyn Allard

Rottweiler with epilepsy

My Rottweiler started having seizures at 1 year old. He was diagnosed with epilepsy by the time he was 2 and was have 5-8 seizures a week. His vet bills were very expensive, By the time he was 4.5 years old, the medication he took to control his seizures had started affecting his liver. I’m so glad I had Pets Best! They gave me piece of mind when I had to bring my big boy to the emergency vet due to cluster grand mal seizures. When it’s time to get our next family addition, I will choose pets Best again!
5

out of 5

POSTED: | BY: Brian Flaherty

Pets best takes away the stress of cost

Pets best is very clear on what they cover and why- and they cover a ton. I can’t begin to say how happy we are with our coverage with multiple big dogs- our 1st year with coverage one of our puppies needed to stay overnight at an emergency animal hospital and pet’s best took the financial concerns right out of the care our big girl needed.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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