Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ty Wallace

Great Customer Service

PetsBest was easy to use. Very simple instructions to file my claim. There was a delay with processing but it was communicated to me every time.
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5

out of 5

POSTED: | BY: Joseph Piga

Very easy to submit a claim and fast…

Very easy to submit a claim and fast response Excellent service
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5

out of 5

POSTED: | BY: William Turner

Easy to submit receipt for claim!

Easy to submit receipt for claim! The App makes submission of the vet receipt so easy... just scan and go. I like that I don't have to evaluate each item to see which items are covered on my claim. PetsBest does all that for me, and then provides a detailed explanation a couple of days later. Then, my reimbursement is automatically deposited to my checking account. It could not be easier. Very nice!
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4

out of 5

POSTED: | BY: Elizabeth Dudgeon

Quick and Easy

Claim submission online was relatively quick and easy although the upload process for documents proved a little quirky.
5

out of 5

VETERINARIAN: Castle Hills Animal Hospital

POSTED: | BY: tony chirayath

good service

prompts response for claims and very quick reimbursements.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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