Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Metzger Animal Hospital: Mannino Shelly DVM

POSTED: | BY: Judith Kern

Complete Satisfaction

I am thrilled with Pets Best. They adjudicate claims swiftly and correctly. Reimbursement is quick too.
5

out of 5

VETERINARIAN: Shewmaker Animal Hospital

POSTED: | BY: Adriana Walker

So responsive!

Took puppy to get shots and received paperwork. Uploaded the docs into my account in the portal and 5 days later, received a reimbursement. Thank you!!
5

out of 5

VETERINARIAN: Brookside Veterinary Clinic

POSTED: | BY: Ashley Garrett

Awesome insurance

Pets Best is the best. Would recommend them to anyone. Great rates for great service.
5

out of 5

VETERINARIAN: AZPetVet

POSTED: | BY: Ash Hebdige

Claim Paid within 2-weeks minus deductible and co-pay

Harper, our 11-month old Belgian Fur-Missile sustained a cut on her lip and we had to rush her to the vet for stitches under sedation and post op care; needless to say the bill came in high; submission of the vet receipt was easy, and the claim, minus the deductible and co-pay, was processed within 2 weeks and reimbursed directly to my checking acct. Thank you Pets Best
5

out of 5

POSTED: | BY: j Ramsey

Very pleased and now I don't have to make a life or death decision on money

"I was concerned that a previous unrelated hospitalization would be used as an excuse not to pay the claim. I spoke with an agent before I bought the policy if this would be an issue and was told no but there are no guarantees. I was very pleased that this was in fact the case. It is a great ease of mind that I don't have to decide whether my beloved Daisy lives or dies based upon money.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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