Pets Best | Pet Insurance Review

Pets Best has always responding quickly on all of my claims. Most recently, my 10 yo dog had a strange lump in her mouth. It turned out to be a rare benign growth. PBI covered 80% of the claim without problem.

I got Pet's Best for my mom's dog Daisy. She'd always been a healthy dog but she's 13 now and it was hard to find a company that would cover older dogs affordably. Daisy has a condition that's so far undiagnosed--she's been throwing up, losing weight, not eating. The first round of tests alone have been $1300. My mom submitted the bills and we were sort of shocked to receive a check within 2 weeks for $988. No hassle! No games! My insurance for my own (young!) dog has paid much less on our claims. Pet's Rest has been terrific so far.

I'm not smashed with their claims review process. This company seems to be looking for any excuse to get you to pay another $250 per-incident deductible, even when treatment for an illness is shown by a vet's letter to be ongoing. They also will not cover laser treatment for my cat's skin lesions, even though we have photographic proof the treatment has cleared up the lesions. They say it's "alternative" therapy. However, acupuncture isn't. Huh?? Laser therapy is state-of-the-art Western medicine, is it not? It's very cost-effective. Yet they won't cover it. I'm looking for a new company, and will only spend the one year with this one.

I recently had to take my cat to the emergency vet clinic because he was blocked, and could not pee. His treatment included a three night stay, catheters, test, etc.. I filed my claim online with Petsbest insurance, and received a check within two weeks. This was the second claim I have had to file with Petsbest, and the first was nearly as easy.

I've insured my two Italian Greyhounds with Pets Best for just over a year. Unfortunately, I've had two incidents with my girls that required expensive treatment. In both cases, Pets Best greatly exceeded my expectations wrt speed of claim processing!!! If only human insurance providers were so capable and competent!!