Pets Best | Pet Insurance Review

Pets Best is truly the best. We have had pugs in our lives for well over 30 years. When we got our second pug we also got insurance. We were definitely grateful to have it as it helped tremendously with the bills. That being said, Pets Best offers a much better policy than our previous insurance. We love that we can pick our deductible and % back to meet our budget. Pugs come with so many allergy, ear and other issues that we never want to be without insurance. Pets Best makes it extremely easy to turn in claims and the turn around rate on receiving our % back is rather quick. They are much better than most companies in that there is no limitation to the amount received during the year and many hereditary/congenital conditions are including when signing on your puppy at a very young age. This is one of the best ways to assure they stay healthy. I am constantly recommended them to everyone I know as well as all of my friends on social media. They really are the best. I hope that we have a very long relationship with them. We are about to bring home another puppy soon and will be adding them to our current policy. Also, just a note - their 24 hour chat/call in case you just need to ask a tech - the BEST - sometimes you just aren't sure if you need to go to the ER vet or if it can wait and these people are always there and truly a help. Our ER vets are over an hour and half away so this has been a lifesaver at times with reassurance that we can wait until morning. Thank you so much!!!

So far so good. It was easy to submit a claim. I’m just waiting for the money still. Will upgrade to 5 stars when that happens.

Our dog's tooth cracked and she had to have it extracted. Part of the extraction process involved teeth cleaning, and Pets Best refused to cover this charge even though it was not a preventative cleaning. We called them to explain this and they still refused to cover it.

Super fast turn around on processing my recent claim. Was stressed out that the bill was so high but they covered 90% after meeting my deductible and copy. Im very pleased with this insurance.

The ease of submitting claims and they actually do repay you! So glad we purchased this insurance, it’s really helped reduce our financial responsibilities to keep our pets healthy and happy!