Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,993

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cheryl

Thank Goodnes for Pets Best

Our dog Bella was attacked by a neighbor's dog and we took her to the emergency vet where she had surgery and drain tubes put in. She healed quickly and is healthy again. Knowing we had the pet insurance gave us peace of mind.
5

out of 5

POSTED: | BY: Eva

Quick service of claim

Chiquita became very ill from eating coins. She needed a blood transfusion before her operation. The people at Pets Best were so kind when I called and their handling of the claim was very prompt. I recommend them to anyone looking for pet insurance.
5

out of 5

POSTED: | BY: DENIS

Economical coverage for my cat

I have a 15 year old cat that has chronic kidney failure. I filed a claim for more than $1,000 and they paid the claim within one week. They paid 80% after the deductible and paid in accordance with the contract. I am very happy with the timeliness and professionalism of Pets Best Insurance. Also, the premium was very reasonable.
5

out of 5

POSTED: | BY: Carry

Claim Paid Direct to My Bank Account

My 9 year old Shepard was injured by a bigger dog. I paid my Vet with Visa credit card, submitted the the bill to Pets Best and the claim payment arrived in my bank account before the credit card bill was due. Unbelievable service. Thank you
5

out of 5

POSTED: | BY: Brighid

Very Happy Customer!

My mini doxie (4 yrs old) has IVDD that has required expensive emergency visits & neurology appointments. Pets Best has reimbursed our claims every time. Their customer service is bar none the best. They are so helpful, polite and prompt. I am truly a happy customer.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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