Pets Best | Pet Insurance Review

A few weeks back my 11 month old blind kitten passed away due to FIP. Last year was the first year I ever got pet insurance, for Dash and my other cat Harry. I never thought I would have to make a claim so soon, but Pets Best claim form was easy to fill out and they had multiple ways of submitting the claims. I quickly got a confirmation that the received my claims and were processing. They completed the process well before their allotted time (and sent my an e-mail update) and my checks arrived 3 days later. They were very kind on the phone when I cancelled Dash's policy. I feel very fortunate to have chosen Pets Best and I will remain a loyal customer. Thank You Pets Best.

Just had another excellent experience with Pets Best. Turned in all items for reimbursement associated with 5 month old Pandi Belle's wellness policy, including spaying, and was pleasantly surprised to the see the EOB and attached check by return mail in less than a week. I do not see how this excellent company could improve on that type of service. Once again, thank you, Pets Best, for the secure knowledge that you're part of the team that has our little pup is in good hands. This is our second claim experience with Pets Best. The first, in 2010, following a suspected poison ingestion by our daughters ShiPoo, was handled with equal facility.

My dog, Bentley, a four year old toy poodle/bichon mix has had ongoing problems because of Immflamatory Bowel Disease and Pets Best has been invaluable in helping with the costs of this illness. Now, he has developed a blood disorder where his immune system is attacking his red blood cells and has caused severe anemia. The Vet costs, along with hospitalization, blood tests and a blood transfusion were extremely expensive. I was very worried about Bentley and knowing I had good pet coverage definitely eliminated a lot of stress. I submitted my bills and was reimbursed in a matter of days. I have highly recommended to my veterinarian, Pets Best Insurance for anyone interested in pet insurance. They were professional, extremely kind and processed the claims in a very timely manner. Knowing they were there for me, was immeasurable while dealing with a very sick dog. Pets Best, you are the BEST!

I got Pet's Best when I dropped VPI for my older dog. I wanted Pet Plan actually, but they would not accept him at his age. I liked Pet's Best because they covered alternative care, such as chiropractic and acupuncture and some other things. Then they got a new underwriter and changed this dramatically. Now they will only cover a small amount of that type of care per year. Very upsetting to me. That said they are very nice, have great customer service, fast claim payments and have only denied one claim which was misworded by the doctor and it was such a hassle to fix it that I let it go. Overall I'd recommend it but there are probably better insurances out there now, that did not exist when I got Pets Best.

Our Italian Greyhound is extremely petite (7 lbs) and has gone through quite a tough year with double breaks. Pets best really cares about helping take care of animals. They don't claim to cover injuries and then somehow not cover them. I am amazed at how quickly they respond to your claims and process them. They make every attempt to help to make a difficult time easier, the claim form is very easy to fill out, and if you need to contact them they are always there for you to assist in anyway possible. I searched around for insurance and Pets Best is absolutely the best if you own an Italian Greyhound. They do not exclude you just because this breed is fragile. I love Pets Best and owe my dogs recovery to not just Katonah Bedford Veterinary Center, Dr. Hart and his wonderful staff but also Pets Best for helping to make his surgery possible. I will never be without Pets Best or Dr. Hart and his crew.