Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,095

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rodney

Simply the best

Great company that does exactly what they say they would. Never had a problem with any claim, and my dog had cancer. With the help of Pets Best, we were able to extend his life
5

out of 5

POSTED: | BY: Jennifer

Worth Every Penny

I have had my dog for almost a year now and she has been a very healthy little girl. I started to wonder why I was paying $45/month when i wasn't seeing it being used. Well 2 weeks ago, my dog was very sick and had to spend 2 nights/3 days in the hospital. When I received the bill, I worried about the cost and how much I would get back. Luckily, I hadnt needed to submit any claims to Pets Best but I was worried there would be "small print" and a large chunk of my bill would not be covered. To my surprise and delight, the 80/20 rule was 100% percent accurate. Not only did I receive 80% of my bill, but the claim was processed exactly a week after receiving it and the direct deposit has already been put into my account. There are no secret or hidden agendas with PetsBest and they are the best insurance company. I am extremely happy with the results and would recommend them to any pet owner!
5

out of 5

POSTED: | BY: Judy Wagner

Excellent Service

Very pleased with EOB documentation and response time in processing claim.
5

out of 5

POSTED: | BY: Mike Haeger

Highly valuable service for our pets.

We just added an adopted pet and the process was so easy. Thank You.
5

out of 5

POSTED: | BY: Andrea

Very happy with Pets Best!

We have been with Pets Best for about 4 years now and we couldn't be happier! We have 3 cats and 1 dog and we couldn't live without Pets Best!! Something always seems to come up with one of our animals and having pet insurance through Pets Best has definitely been one of the best things we have done for our animals (and for us!) We would highly recommend Pets Best for anyone with animals!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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