5
out of 5
POSTED: | BY: Keith
The claims process for Pets Best was…
The claims process for Pets Best was very easy.
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,104
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Chris Schneider
Pets Best just honored my first claim…
Pets Best just honored my first claim that was above the deductible fairly quickly and without argument. A great relief. Good experience.
5
out of 5
POSTED: | BY: Dan Ke
I have wellness coverage and wanted to say how hassle free it was to submit a claim and get reimbursement.
I have wellness coverage and wanted to submit a claim for my pets annual check up. Never submitted any claim before. I was expecting downloading and filling out claim forms and a big hassle. To my pleasant surprise, all had to do was download a copy of my bill. In less than a day I had a full simple to read EOB and a notice that a check was in the mail. unbelievably simple!!
3
out of 5
POSTED: | BY: Ladies mom
STILL waiting for my claim to be paid
STILL waiting for my claim to be paid! I've been receiving emails once a week saying you're backed up but you make sure to take my payment every month. Its getting annoying...
5
out of 5
POSTED: | BY: Rusty Jackson
PetsBest is truly THE BEST!
I'll be very honest, I was skeptical this pet insurance thing really worked. I'm happy to say I was very wrong!! Our dog racked up nearly $3,000 in vet bills over a 4 day period. PetsBest answered the call and reimbursed 90% of those bills (per the coverage I have). They are GREAT! I would HIGHLY recommend them!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.