Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,104

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Patricia Stansfield

Me and my dogs appreciate Pets Best

I have had Pets Best for both my dogs since we got them and had a few claims. The premiums are reasonable and I have found them to be fair in covering items for illness and injury. It sometimes takes a while but they communicate to let me know.
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5

out of 5

POSTED: | BY: Heidi

Pets Best is the best pet insurance

Pets Best is the best pet insurance! It is easy to submit claims and payment is quick. I would highly recommend this insurance!
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5

out of 5

POSTED: | BY: Danielle Vanmater

Pets best has been amazing

Pets best has been amazing! Highly recommend. I have for both my cats at very reasonable rate and my one cat had some health stuff come up and the reimbursement on the cost has been a huge help financially. The claim process is very easy and quick too!
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5

out of 5

POSTED: | BY: Mary List

Happy to have my pet insured

I have had an Unfortunate passing of our flat coated retriever from Lymphoma, Luckily I had PetsBest to pickup the bills once he was diagnosed at 3.5yrs. they also covered his cremation expenses. We got another puppy a few months later because the void was too big for the kiddos. immediately, I have purchased Insurance for him. only to discover a few months later that he has elbow dysplasia... OH BOY! I'm so lucky I have decided to yet again to buy Insurance! The one think i wish BestPets were able to do is to pay directly to the Veterinarian.
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2

out of 5

POSTED: | BY: Brea

Long claim turnaround time

I originally submitted my claim on August 14th and it took nearly a month for a resolution. This was for a $1,300.00 bill. If I didn't have the money to pay this bill upfront, I would be in a lot of trouble. I do not like the turnaround times for claims. It also took a long time for me to get a resolution on a basic neuter for my puppy. Not happy.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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