Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,056

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Gina Greco

I don't think you want my review You're…

I don't think you want my review You're the worst insurance company I've ever had for a dog. You pay nothing, you label. Everything that's pre-existing. When one thing has to do with another total waste of a $130 a month. So did you really want my opinion? I don't think so
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5

out of 5

POSTED: | BY: Cindy Mozingo

Fast turn around

Fast turn around, this time. While our premium is high, we get MULTIPLE discounts, for multiple dogs. We are very satisfied with this insurance.
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5

out of 5

POSTED: | BY: Anna Zavyazkina

Great insurance

Great insurance, quick reimbursements , easy online claim system . Have been using this company for 3 years now.
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5

out of 5

POSTED: | BY: Harry Byrd

All around great experience

We have been greatly impressed with Pets Best. Always someone to speak with when I have a question. Very quick and easy claim process as well. Our only regret is not having Pets Best for our last dog.
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5

out of 5

VETERINARIAN: Med Vet in Canal Winchester, Ohio

POSTED: | BY: Jerry Troidl

Thankful for Pet's Best

We chose Pets Best because it is the top rated pet insurance provider by Consumer Reports. The price for accident/illness coverage is very reasonable and we are very happy with the claims process. Our rescue puppy (Noodles) recently injested a large amount of mouse poison. After inducing vomiting at home we took her to Med Vet hospital in Canal Winchester, Ohio where she was treated for 48 hours. She suffered no permanent effects from the episode and is now healthy and happy. We were able to get her the best treatment possible because we knew we had pet insurance. Our claim was reimbursed in time for us to pay off our Care Credit balance with no interest. Pets Best is a blessing and we are very thankful to have this top rated coverage.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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