5
out of 5
POSTED: | BY: Louis Meisel
Better than My own OXFORD insurance
Simplest, easiest medical insurance claim I ever made. I lesss than two weeks, had it processed and paid.
4.3
out of 5
Number of reviews 12,662
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Hong Dignin
Hassle-free
We insured our cat in the last two years with Pets Best Insurance. About 3 weeks ago, Daphne needed to be seen by a vet for the very first time. Poor Daphne got severe constipation. The first visit soon followed by many visits after. I thought the claim process would be a hassle... I was wrong. Easy, fast and friendly service from Pets Best put a smile on my face. Daphne is getting better now. Thank you, Pets Best ! I will tell all my friends, family and customers about your excellent service.
5
out of 5
POSTED: | BY: Lisa
Cruciate Surgery
Our chocolate Labrador tore his cruciate ligament at 2yrs of age. We had it fixed, and at that time we were told there was a great chance the other leg would tear eventually.Our vet recommended Pet Ins, which we had never had or even thought of. Well, at six years of age, we just had the 2nd cruciate done. The insurance paid 80% of the surgery. (surgery was $3600.00) That was a huge relief to us, and the check came fast! They also paid for his diagnostic x-rays which werent cheap! Pets Best Insurance has been very easy to deal with. They do what they say they are going to do. I wish human Insurance was this easy and straight forward!!
4
out of 5
POSTED: | BY: Ron Miller
Coverage Lowered Prices Increasing
I have had Pets Best Insurance for two years for both of my Cairn Terriers. For the most part I can say they have been pretty fair with regard to any claims I have had. The last claim that they paid $588 took nearly a month to receive. Now I get my renewel notice and I see they have increased the deductable from $75 to $100. In the past they gave me a 17% discount for having multiple dogs along with being affliated with a dog organization. Now they tell me the maximum discount is 10%. I'm thinking of shoppping around since my two dogs are costimg me over $1200 to insure this year when last year the policy was just over $800
5
out of 5
POSTED: | BY: Gayle Watkins
Pets Best is Great
Pets Best has always responding quickly on all of my claims. Most recently, my 10 yo dog had a strange lump in her mouth. It turned out to be a rare benign growth. PBI covered 80% of the claim without problem.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.