Pets Best | Pet Insurance Review

I had always believed in insuring my pet. My first pug had insurance from when he was months old. I was never truly satisfied with the coverage or customer service, but at least I was getting some money back when we submitted a claim. One day I was so frustrated with the insurance customer service we had, that I sat for a few hours and did my research. I never bothered before because I didn't think there would be a big difference in companies. Well, I was so wrong! You see, I now had three pugs to insure and I needed a company that cared for them as much as I did. Insuring our pugs with Pets Best was the best decision I made. Our claims are processed quickly and we get much more money back.

I have had numerous pet insurance coverage for my pets, but have been with Pets Best since '08 and am very glad I changed over to them. Their staff have been very empathetic, have done their best to work with me, and truly care about animals. I would never change from them, wherever I live. I love their honestly and how they treat their customers. So great to work with!

This insurance has been a godsend for me. I now have my Labrador and two of my cats insured. Awesome customer service and fast claims processing.

Sebastian has cancer. adenioma ca of the jejunum,which was resected. He has had 2 ultrasounds, lab work, multiple vet visits, resulting in over 4000 dollars in bills. Pets Best insurance has been there all the way by giving fast, reliable service. Thank you very much. Sharon O'Connor

We have insured our three cats for several years, and only recently did we need to use the insurance when our 13-year-old cat became very ill. She had undiagnosed vomiting and lethargy, and the most frightening part was that she stopped eating. Pets Best reimbursed us for her diagnostic tests and her treatments, including a large bill for dental work, including the extraction of a tooth. We did not purchase the wellness coverage, but since the dental was related to her ultimate diagnosis--stomatitis, a very painful inflammation of the gums (the gums are essentially destroying the tooth)--Pets Best covered the entire cost minus the co-pay. I'm happy to say that Audrey is back to normal. Having Pets Best let us focus on getting her diagnosed and getting her well. The online claims submission process is efficient and easy, and the turnaround time for getting claims processed has been excellent thus far.