Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,685

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lynn Mercer

Worry free excellent service!

I've had numerous claims over the past couple of years and have had nothing but phenomenal service. They are quick to respond both in acknowledging the receipt of the claim, the fact that its in process and informing me that the claim has been processed and when to expect payment. Now if only they could train insurance companies for people their customer service techniques!
1

out of 5

POSTED: | BY: Tom Gasior

Dont Bother!

After having the insurance for months, it came down to see if the insurance actually works. So I did the proper procedures and waited to see how the claim would turn out. Go figure it came out I paid 100% of the Vet bill ,and they paid 0%. Not worth waisting your money save it ,and don't feed their pockets.
5

out of 5

POSTED: | BY: Sally Brecht

I recomment Pet's Best at every opportunity.

My recent experience with Pets Best was nothing short of outstanding.
5

out of 5

POSTED: | BY: Dyanne Bennett

MY HEALTH INS SHOULD BE AS GOOD AS PETS BEST

tHANK YOU FOR ALL YOUR FAST EFFICIENT PAYMENTS ON MY DOG SADIE'S CLAIM WHEN SHE SERIOUSLY BROKE HER LEG AND NEEDED SURGERY. i COULDNT HAVE HANDLED IT FINANCIALLY WITH OUT YOU AND YOUR CARING THOUGHTS WHEN i CALLED. SADIE THANKS YOU TOO, SHE IS WELL AND RUNNING AND PLAYING AGAIN....
5

out of 5

POSTED: | BY: tricia

first pet owner, love this insurance

I adopted my first pet on Feb 2,2011, an adorable mix of dachshund and jack russell . She has had 5 accidents since i took her home ranging from pulling out her nail to eating 30 advills.....needless to say all were emergency care, and very costly,. I submitted the claims and the claim was settled with in there stated time of 10 days. I wish my personal insurance were as good as this.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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