Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,927

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Shirle M.

Covered Hip Displaysia in my Golden

We've had Pets Best insurance for 3 years on our little Golden, Graham. Graham developed hip displaysia when he was about 2 and a half and I don't know what we would have done without Pets Best. Treatment was $980 per hip and both of Graham's hips were affected--our total bill was $2,300!! We filed the claim the day after the surgery and were PAID TWO DAYS LATER. The reimbursement was direct deposited directly into our account! Honestly, Pets Best couldn't be truer to name. They are HANDS DOWN the best.
5

out of 5

POSTED: | BY: Sally Brecht

I tell every dog owner I see about Pets Best.

In 2010 my then 10 YO GSD Raven had cruxiate ligament surgery on her left hind leg. In 2011 she had cruxiate ligament surgery on her right hind leg with complications that paralyzed her left hind. She had no hind leg to stand on. She had a MRI and water treadmill therapy. In 2012, she had a toe amputated due to infection. Pets Best paid their portion of the $16,000 bill as promised. I tell complete strangers about them.
5

out of 5

POSTED: | BY: Deborah Veny

Excellent Service

It's been almost a year that my cat, Oreo, has been enrolled. I am extremely happy with your service including customer service, and I highly recommend you.
5

out of 5

POSTED: | BY: Kathy

Offers 100% reimbursement of vet bill!

These guys are the only ones I could find that offer 100% reimbursement of your vet bill! We recently had to bring our little Dinger in for a severely broken ankle. Poor boy thought he could jump down a full fliht of stairs! He's not a young pup anymore. Anyway, $1,340 dollars later, Dinger was on the mend and so was our wallet! After our deductible, Pets Best covered 100% of the vet bill. Fast claims payment (2 days!!), best customer service, and best decision we've made as pet parents.
5

out of 5

POSTED: | BY: Barbara K.

Simply the BEST... and FAST too!

After adopting our little stray kitty, Juicebox, (who we think is about 7 years old) we signed him up with Pets Best after visiting this website. About two months later, JB came down with an infection after canoodling with a neighbor cat that was mangy! $350 later, Pets Best reimbursed us 90% and we got our claim check from them TWO days after submitting the claim. These guys are amazing!!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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