Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,095

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Nadine C.

Highly recommend

my pet became ill and in a matter of days the vet and hospital bills were extensive. Unfortunately, in the end, I had to put my faithful companion to sleep. Pets Best was very sympathic to my feelings and processed my claims in a timely manner. I highly recommend them to all my friends who have pets. Thank you.
5

out of 5

POSTED: | BY: Alicia

So helpful and caring!

They were so helpful and caring when I called about a claim I made after my sweet dog passed away. Pets Best Insurance has the best customer service and they are extremely fast about paying claims.
5

out of 5

POSTED: | BY: Anya K.

Great Insurance for Great Danes

I have been with Pets Best for many years and have never had an issue. This company is amazing and I would not even dream about having Great Danes and not having this insurance. Pets Best makes it possible for us to enjoy the breed of dog we like without worrying financially about our vet visits.
5

out of 5

POSTED: | BY: Bill James

Very kind people

Samantha passed away a few weeks ago and Pets Best handled their details very well. Thank you to the people at Pets Best.
5

out of 5

POSTED: | BY: Herbert W.

Pets Best is WONDERFUL

While I understand Pet Insurance is a business - PetsBest has been nothing short of wonderful when it comes to Nittany's health. Sadly, she has Epilepsy that requires constant care but she is nonetheless a loved member of our family. We are grateful for the great customer service, compassion and support we have received from Pets Best over the past 7 years. Nittany sends her thanks as well!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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