Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: ellen

Loyal to me from Day 1!

I am very impressed with Pets Best! My cat became very ill one month after I began her policy. I thought I would have problems with her claim, but they treated me as though I had been a customer for years! Thank you Pets Best!
5

out of 5

POSTED: | BY: Sherry Kaas

really fast service

I am amazed at how fast I got my payment. I sent it in on a Thursday night and had the money back in my checking account on Sunday. And that was with me having to re submit something because of a mistake on my part. Really great fast service.
5

out of 5

POSTED: | BY: Gillian Holaday

Dependable service and coverage

Having been with Pets Best Insurance now for over 4 years, I can honestly say that we wholeheartedly recommend them. We simply do not understand why everyone does not have insurance on their beloved pets! We have 4 pets with them- a cat and 3 standard poodles. We really like the new $100.00 per pet per year pricing!
5

out of 5

POSTED: | BY: J.D.

Peace of mind is Pets Best

Pets Best is an affordable way to give me the peace of mind that I need as a pet parent. Sally is my four legged child. I hope that we never have to file a claim but insurance is for the unexpected and these guys provide more comfort than anyone else I reasearched.
5

out of 5

POSTED: | BY: Linda J.

As a Veterinarian, I go with Pet's Best

After leaving the Vet field after 10 years, I needed to buy insurance for my pets. I chose Pet's Best as my insurance carrier for my Pets in 2007 over all other providers.. I have been extremely satisfied with their timely response to any claims made, they are courteous, and genuinely concerned about my pets. I HIGHLY recommend them to anyone I know looking for coverage for their pets.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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