Pets Best | Pet Insurance Review

Our 2 year old German Shepherd/Husky, Lea, started Limping for no apparent reason. We took her to the vet and the initial reaction was it was systematic of Lyme's as she had previously tested positive for the antibodies. Lea required a bunch of tests equaling about 350 dollars. We have had Pets Best since we adopted Lea but this was our first claim. I was a little worried that they would deny us because we have not yet gotten a diagnoses on Lea and are still in the treat and see stages. They processed the claim quickly, even with having to obtain more records from the vet. They paid the entire claim, minus deductible and co-pay. We couldn't be happier.

I am very pleased with the processing of Cleo's wellness claims and look forward to keeping this insurnce for many years to come.

My one year old terrier was ill with diarrhea. She was diagnosed with coccidia. Since she was within days of her annual vaccinations, the vet opted to give her her shots that day. The claim was submitted and I received a check for $0.05. My appeal was submitted with documentation from the vet stating her care plan. The appeal was rejected. I saved money by not having 2 office visits. I will find another company that does not put me in the position of jeopardizing my pet's health.

Simplest, easiest medical insurance claim I ever made. I lesss than two weeks, had it processed and paid.

We insured our cat in the last two years with Pets Best Insurance. About 3 weeks ago, Daphne needed to be seen by a vet for the very first time. Poor Daphne got severe constipation. The first visit soon followed by many visits after. I thought the claim process would be a hassle... I was wrong. Easy, fast and friendly service from Pets Best put a smile on my face. Daphne is getting better now. Thank you, Pets Best ! I will tell all my friends, family and customers about your excellent service.