Pets Best | Pet Insurance Review

I had just purchased peta best insurance and two weeks later my 5 year old dog got a laceration while at doggie day care. I had absolutely no issues with filing the claim, in fact it was super easy. Within about seven days I had the money in my bank! When I called to check on the claim they asked how Aries (my dog) was doing. Every time I have spoken with them they have been completely professional, caring and polite. I am sure if someone has had a negative experience it is because they did not do something proper or they are trying to get something paid for that is obviously not covered. Anyways, just wanted to say how greatful I to have my pups covered. I know that their health will be well taken care of! Thanks!

My beloved Australian Shepherd mix, Taz, passed on at age 15. I was distraught and devastated for months. I forgot to file the claims for all the medical visits and procedures from the last year of her life and missed the 6 month filing window on a few of the claims. I called and explained the situation, and the representative was very sympathetic and was able to waive the time limit so I could submit the claims. I also got a sympathy card in the mail from Pet's Best.

Sharon V. is an extraordinary customer service representative. She was helpful, professional and incredibly personable.Unfortunately my policy expired but I do hope to be a Pets Best customer in the near future primarily due to her. How refreshing to have a wonderful human being on the end of a customer service line. I was truly impressed by Pets Best and would not recommend any other Pet Insurance to my friends.

We want to thank Pets Best for their speed of service and care along the way. She hurt her back and they genuinely showed that they cared. Thank you Pets Best Customer Care Team!

I wouldn't own a pet without having insurance. It gives me the piece of mind knowing that I can do what ever I need to do to keep everyone happy and healthy. I have the claim payment sent directly to my vet and they love that also.Thanks once again Pets Best for being there when Tag and I needed you.