Pets Best | Pet Insurance Review

I was unaware they would not cover root canal and removal of two teeth for my coton, as they do no dental. It cost me $1600. Root canals are not cheap and many dogs tend to have dental problems. Stats on this are high by about 3 years. My dog broke a tooth chewing. There are only 4 vet dentists in Illinois and 80 in the US, so it is quite expensive.

After being a customer with VPI since A'Sharel was a pup someone suggested that I look into Pets Best Insurance. In which, I did. The first time I inquired about their insurance they were not offering it in Tennessee. It was a while before they would have the insurance in Tennessee. Of course, I continued to inquire about the insurance and finally, I was able to enroll A'Sharel. What I have been most impressed with is them accepting her at her age. With some insurances they want accept your little one once they have reached a certain age. Well, A'Sharel had reached an age whereby I thought she would not qualify. Of course, she did and I have been happy every since. Also, each time I have spoken with a customer service person they have always been polite and very helpful. I have not had a need to file a claim as of yet. So, I will have to address that issue once it happens. So, I will say they are just wonderful.

I really appreciated the help I've received from Khrystal Hinkel in customer service. I couldn't understand why I hadn't heard from PetsBest after having turned in my claim after a month, and after my call, Khrystal said she would check into it. It turned out my email attachment didn't make it through, so I decided to fax it instead. Khrystal emailed me back to make sure that I knew that they had received my claim and that it was being processed. I am just very impressed with how thorough and thoughtful she was in following up on my claim and letting me know what was happening. I just don't see that kind of service any more in ANY kind of company. So far, I think PetsBest is the best!

When I adopted my 11 year old, deaf, slightly blind, dog with kidney issues I started researching pet insurance. I looked at every pet insurance website I could find and read through almost everything on coverage, what's excluded, and got quotes. Pets Best was simply the best one I had seen so far, better value than VPI who wanted to charge me $68 (Pets Best charged around $44/month). If you read everything through, it's quite clear and simple. I knew my dog wouldn't get covered for a large bill due to his kidney failure later, but they covered whatever they could for that hospitalization and his euthanization and cremation. Pets Best has had the best customer service I've seen. When I adopted my 3 month old puppy 6 months later, I immediately signed him up for Pets Best and locked in our low rate of $32/month. I've seen a few new insurances recently that also look pretty good, but in the long run I think Pets Best will still benefit me the most. Just recently, my dog was hit by a car and having Pets Best really helped keep me calm as it was one less thing to worry about. I'm absolutely satisfied with their service and their coverage!

I am on a tight budget and when my 14 year old dog become ill I didn't have the extra money set aside, but I turned my claim in and recieved the check within the time frame my vet gave me to pay my bill. It was a great feeling to know I could count on what was promised at a time in need.Thanks to Pets Best, my pet has a best friend.