Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Charles

Excellent insurance!

Pets Best has been a life saver for our now almost 15-year-old cat, Henri. He has had two issues over the past two years and Pets Best covered nearly 90% (our coverage amount) of all expenses both times within 1 week of submitting the claims and without contacting us for additional questions. I highly recommend Pets Best for the value and peace of mind that this kind of coverage brings.
5

out of 5

POSTED: | BY: Carl Scibetta

Fantastic!

So happy with the prompt claims turnaround with Pets Best.
4

out of 5

POSTED: | BY: tom fillebrown

this insurance helps us.

The money I get helps me buy their treatment for fleas and ticks.
5

out of 5

POSTED: | BY: Alexis R.

Paid a $3546 Claim for TPLO Surgery

These guys have come through for Chester once again! Last time it was for an ear infection but this time was for a terribly torn ACL! We've had Chester insured for 3 years now and out playing fetch with a frisbee the poor thing tore his ACL! We took him in, and it was such peace of mind to be able to say, we don't care how much it costs, WE HAVE PETS BEST! He underwent surgery and we submitted the claim to Pets Best online. 4 days later, they had reimbursed us over 3k!! Amazing. Recommend Pets Best to everyone we can.
5

out of 5

POSTED: | BY: russell pishnery

THANK GOD I BOUGHT BEST PET INSURANCE FOR MY DOG

WE JUST PAID OUT ABOUT $4100 DOLLARS. I WAS SMART AND BOUGHT THE BEST POLICY AND GOT 90% BACK WHICH IS ABOUT $3700 BACK.SHE WAS IN THE HOSPITAL AND THEY DID A BLOOD PROCEDURE WHICH WAS ABOUT $2300. WE FILLED ON A FRIDAY AND WERE NOTIFIED ON THE FOLLOWING WEDNESDAY.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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