Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Carolyn Walls

Wonderul Company

One dog with ACL surgery and 2 cats - one with basal cell and squamous cell carcinoma and resultant tail and toe amputations. The company is very responsive and immediately processes claims and payments. I just wish I had had such a caring and competent insurance company for my serious illnesses!
5

out of 5

POSTED: | BY: Mary D.

AMAZING for ongoing conditions.. in an older pet!

My eleven year old Pit Bull/Rhodesian Ridgeback mixed, male dog was diagnosed with heart disease last year; a diagnosis I never expected! His condition requires daily medication for the rest of his life and very expensive tests 2 times a year. Our insurance coverage with Pet's Best makes it possible for him to receive these on-going treatments. Not all insurance companies will cover conditions that are ongoing like this one, much less cover a pet of Bosco's age. Buying this insurance for Bosco was one of the smartest decisions I made!
5

out of 5

POSTED: | BY: Lorene Anderhub

Pet's Best is true to it's name!

Our Chocolate Lab Cosmo developed an intense nausea and vomiting. She did not have an appitite, nor was she drinking any water. We had to take her to an ER vet after hours for treatment. She was not better the next day; we took her back. She was diagnosed with an inflamed pancreas. Cosmo is now recovering at home. Within one day, we got an acknowledgement email. Our claim was processed fast. Twp CSR I spoke with were sympathetic and very concerned about Cosmo's condition. We would not dream of having any other insurance company.
5

out of 5

POSTED: | BY: Anya K.

Thousands paid over my 7 years as a customer!

I have been a customer for 7 years now and all 3 of my pets have been covered with PetsBest. I am very grateful for all the help that I get with my pets and I recommend PetsBest to every pet owner out here in CA. They've covered thousands of dollars in claims for my little ones. Thanks so much for what you do!
5

out of 5

POSTED: | BY: Patty

The BEST customer service people!

If only I could obtain health insurance for myself with your customer serviice - solving a concern with one phone conversation is phenomenal - Mick and Madea have no idea what lucky Greyhounds they are!!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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