Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Maude Gates

Fast turnaround

My dog has been covered at Pets Best since she was a puppy. We have the illness and accident coverage as well as the Wellness plan. Pets Best has always been quick and efficient when processing our claims, and to date we have always been approved for reimbursement. Our latest claim was for an emergency eye surgery, and our experience speaking with customer service was helpful and courteous.
5

out of 5

POSTED: | BY: John Simas

Great Pet Insurance

I purchased this insurance for peace of mind and to make sure my pet would be taken care. I have had to use this policy 3 times in the past year and my claim was taken care of every time. I have been totally pleased with this company and will always have my dog insured with them. When needed this insurance will become very handy. Any thoughtful pet owner would purchase this insurance for their pet and Pets Best Ins is the best!
5

out of 5

POSTED: | BY: Tim Jolicoeur

Thanks Pets Best

We have 2 beagles on the Pets Best policy. Gabby and Baily. Gabby has been suffering from nose allergies and every morning she scratches and rubs her nose so violently on the furniture I have to move it back when she is done. When we took her to the vet. I said there goes another $200. But when I submitted the claim Pets Best approved it and the claim money is in the bank. Thanks Pets Best
5

out of 5

POSTED: | BY: Arthur Greenberg

Extended our Dog's Life

Our Terrier Mix, Kelley Anne, was diagnosed with Menangiosarcoma and given a short time to live. They recommended a splenectomy to add another 6 months to her life. She came through the operation by VCA, Norwalk, CT, very well and is now enjoying a good lifestyle. We know that this will not be a permanent fix but at least we still have our wonderful pet with us. Thank you Pets Best for paying for most of her treatment.
5

out of 5

POSTED: | BY: Judith Zinn

Petsbest Stepped Up

Four years ago, a little Siamese was found wandering the streets in a local Long Island community. Knowing that I was partial to Siamese, a local rescue group asked me to "foster" her. You can guess how temporary that turned out to be. A sweeter, more fearless, more cuddly little girl I had yet to find. She stepped into the very large pawprints left by the loss of my 17 year old Bluepoint Siamese. Then suddenly, tragically, she was gone, the victim of a 100% fatal illness called FIP (Feline Infectious Peritonitis). Although I had heard of this disease, I had never encountered it in my decades of cat ownership, believing that it was limited to hoarders, shelters or stray cat populations. I've since learned that thousands of seemingly healthy cats, some from breeders, others not, have fallen prey to this courge. In the blink of an eye, less than three weeks, the eager-eating, in-your-face, social butterfly was a ravaged shell. I helped her to cross the Rainbow Bridge a week ago. I've had pet insurance for years on all of my pets, hoping that I would never have anything catastrohic enough to use it. I would like to thank Petsbest for making reimbursement of my vet bills nearly seamless. Within a day of filing a claim, I received an acknowledgment and notification of process; within a week of filing each claim, I had a check in the mail. No amount can ever compensate for the heartbreak of this loss. However, knowing that my pet insurance company could be relied

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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