Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Diane Little

Good Wellness Options!

Rescued a second girl(Brownie)and added her to my policy for Miss Daisy. It was quick and easy. Paid for with existing account. The sales agent also had good recommendations for us on the new type of policy we should get... Now we have a Brownie and a Daisy. My husband says "there will be no Scout". Anyway, we really like the routine care coverage!
5

out of 5

POSTED: | BY: Luellen L

There exactly when you need them. Don't be without

My Ragdoll cat, Beau, has been diagnosed with IBD (Irritable Bowel Disease. He had to have x-rays, ultrasounds, and a biopsy to reach the diagnosis. We are still working on stablizing his condition using medication and special food. Most of the cost was covered by Pets Best Insurance, and we are very greatful that we had the coverage.
5

out of 5

POSTED: | BY: Sandy H.

Paid thousands $$$ in claims!

So far I've been nothing but satified with Pets Best! The process of filing a claim is simple and whenever I call the staff is very helpful! We adopted Wilbur almost two years ago from Angel City Pit Bulls. We want him to live a long happy and healthy life. Having Pets Best Ins gives us the peace of mind of being able to provide him with the best medical care coverage! The help we've received on our vet bills has been outstanding!
5

out of 5

POSTED: | BY: Corey Kirschbaum

I am BLOWN away!

This was the best decision I have ever made. My dog tore her ACL and had to have surgery which came out to $4,290.77. Pets Best paid $3,432.92 of that, exactly 80%. Filing the claim took 5 minutes. It was processed in 3 days and the money sent to me within a week. Pet insurance has come a LONG way since the first time I bought. Anyone thinking of not getting it is crazy. The premiums are not bad, less than what I pay for myself. I highly recommend Pets Best to anyone with a pet.
1

out of 5

POSTED: | BY: Suzanne Reams

Be careful with Teeth Claims

Beware... even though the policy specifically states,"Gingivitis and progressive periodontal disease caused by the accumulation of tartar is not a covered expense", if your pet has teeth issues NOT caused by tartar, but rather than by maloclusion, they are trying to get out of paying, refering the above exemption. My Vet is working on an appeal for me. I saw the claim that my vet submitted and it is clearly stated. They also referred to my dog's "tooth extractions". Now where on the claim was this meantioned. He still has all his teeth for now.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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