Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
Pets Best employees are very customer friendly. I never feel rushed or do they seem irrated at my questions.
The whole process for submitting a claim is easy and speedy.
Thanks, Pets Best for the awesome customer service.
5
out of 5
POSTED:
| BY: Maarcia Walden
Pleasantly surprised!
Great customer service and quick turnaround with payments. I recommend them to my friends all the time.Thanks Pets Best!
5
out of 5
POSTED:
| BY: Tara Devlin
Pet's Best Saved My Cat's Life
To make a VERY LONG story short... after "spots" were discovered on my cat's lungs, a test came back from the lab with the diagnosis of "possible Lymphoma."
I took Francis (my cat) to the oncologist vet, and going off the same report and xrays, gave me some grim news. Francis may have a year to live... if that... He seconded my vet's opinion - give him steroids and love and take it a day at a time.
After some months of giving him the steroids slow down the progression, it seemed that it might be time to get more aggressive with the disease – or put him mercifully to sleep. But before I could make a truly informed choice of what to do, in good conscious, I HAD to find out exactly what kind of cancer we were dealing with, if there was any hope - and if putting him to sleep would be the right decision.
The only catch was, the required tests were VERY expensive, but I said to myself, "this is why I have insurance for him, right?"
Well... when the more expensive and extensive test results came back, it was discovered that the initial lab report was WRONG! Yes, Francis had spots on his lungs, but they were from a lung infection - NOT Lymphoma.
I was upset that, because of a dodgy lab report, my poor little cat had to suffer with a treatable illness for almost a year - but I was also relieved that the illness was curable with a month of antibiotics.
I can imagine that many pet owners in a similar predicament might choose to simply euthanize their pet,
1
out of 5
POSTED:
| BY: Sonia Ramirez
NOT HAPPY AT ALL
If you looking for some coverage with your pet,this is not good at all,when I please my claim a take for ever have any respond and when they finally contact me,they said they need more information,i sen the information and my vet to,then they call me because need medical records came on Its a puppy that's way a get insurance,well is been two months and I jus get a respond I will get $8 dollars back for my $260 dollars bill,after haven a "insurance." for 6 months.Well Thank you for nothing Pest WORSE INSURANCE
5
out of 5
POSTED:
| BY: M
Great service!!!!!
I am very pleased with Pet's Best! Th stitches were still in Lulabelle and we already have a check!!!! M
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.