Pets Best | Pet Insurance Review

For only $40 a month I have my 2 puppies, Guppy and Ishbu covered and Guppy was treated for what turned out to be a virus. The bill was over $960.00 and within a week of filing a claim (which is very easy to do) I recieved a check. Without this great insurance I wouldn't be able to afford the care my dogs deserve and need. It's so nice to not have to worry about any emergency pet bills, I know my insurance will be there. I've had it for less than a year and it has already paid off greatly.

Pets Best insurance has been fantastic. I have the sick and well care. They pay for well care as expected and the sick care has been a very positive experience. They have paid all of the bills for a complicated eye infection. I couldn't be more satisfied.

Not flexible for customers.Claims process stinks. They do not accept electronic signatures. You have to print out forms, fill them out and scan them to send back.Getting rid of them. Not much value. $42 a month.

After adding Casey to our family; I wanted to make sure that his health was taken care of as had it been with our other animals. I don't know why I had this feeling, but had an inclination that taking out health insurance was something which I should do. My husband felt it a waste of money. After Casey was approx. 2 months old I realized that his breathing and overal energy level was not right. Immediately took him to our vet; he was dx. with Congestive Heart Failure and Pleural Effusion. Difficult dx. to accept but with Pets Best we knew that all could be done for him that was possible. He is doing ok for now but realize that he won't live the life he deserves. Pets Best has been the greatest. He was immediately placed on cardiac meds and given approximately 6 mos. I don't have to tell you how horrible that was to hear. However, he has tolerated the meds well and is now 2 1/2 years old. We love him and cherish everyday. Pets Best has allowed us to be relieved of some of the stress of financial issues.

i have had problems from the very beginning, i was not given the rates i was quoted, the rates charged were much higher. they did not tell me that the deductible is per incident. so if you have several things that you are seeing the vet for in 1 visit, you could be charged several deductibles and not get anything back. there did not cover heartguard on my 2 pets, said they did not know the registered name of heartguard was the same product....it is a mess and i cant wait to leave as soon as possible. i have already moved 1 pet to another insurance company.