Pets Best | Pet Insurance Review

I have Pets Best Insuance and got it because there are not many companies that would insure an older cat ( one over 8 years). Fortunately I had bought the insurance in time not for my older cat but my younger one ( under 8 years) She soon after was diagnosed with renal failure and we had to put her to sleep. Because we had the insuance I felt that our decisions were based on what was best for our cat, Tootsie, and not based on finances. Pets best was very quick and efficient on paying 80% of the vet bill and emergency care facility bill. We were very happy with that aspect. I however am NOT too happy reading that Pets best can cancel your policy if they feel you are too much of a risk and therefor if your pet should come down with say cancer or another chronic disease then Pets Best can cancel your policy. And if they did something like that it would leave you STUCK as no other Pet insurance company would take you as you would then have pre-existing conditions. We recently got a puppy and I further researched other companies. I signed my new puppy up with PETPLAN. They gaurantee you renewal each year for the LIFE of your pet and have higher limits ( $8,000/$12,000/ $20,000)and each year the amount resets so you do not have any LIFETIME limits. This is important if your pet comes down with a chronic medical condition. I would suggest everyone reading this to look into PETPLAN for these reasons alone. I know, I spent days researching and reading the various pet insurance policies. Also PETPLAN covers heretity and genetic problems. I am VERY HAPPY WITH PETPLAN and plan to insure my new kitten with them as well.

After the horrible medical problems with my last dog, I decided I needed to look into pet insurance to help with medical expenses. I chose PetsBest due to a recommendation from my Vet- Loomis Basin Vet. Within the first year, my dog had surgery, and now is having seizures. In order to give her the best care I can, Petsbest is making the expenses so much more manageable. I highly recommend them! It's worth the monthly expense, and its paid for itself.

Thank God I have had only one experience with a claim but I received excellent service and the reimbursement was very fast. Sure, it would be great if the premiums were less and if they paid more than 80% but this is the real world. It is very comforting to know that if I ever have to file another claim I will have the comfort of knowing that this company stands behind their promises. Having a sick pet is more than enough torment; one shouldn't have more heaped on by one's insurer.

Over the years, my husband and I heard only negative comments from friends about pet insurance companies. Yet, given the amount of money we spent to keep our previous pets healthy, we decided to give Pets Best a chance. We are very glad we made that choice. Our eight-month old mini-dachshund was running and broke her leg in the process. She had to have surgery, and the vet bills amounted to over $3,000. Our policy had been in effect for less than six months, and my husband was sure the company would find some way to not pay our claim. He was so totally wrong! Pets Best provided prompt, efficient and compassionate claim processing, and we had our reimbursement check in hand in just a few weeks. We are so grateful to have found and honest and ethical pet insurance company who was there to support us when we needed them the most. We'll recommend Pets Best to all our friends. We hope never to need the company's services again, but we are comforted to know they will be there to support us should the need arise.

When my puppy was injured and we took her to the emergency vet I had my reimbursement check back within 10 days - but I'm amazed that for her spay surgery last Monday, and turning in her claim on Tuesday, I had the check by Saturday. I also appreciated that I received a personal phone call from a customer service rep to let me know that I would be getting a premium reduction for an error that was made and it was just sent back to my credit card. I believe I will be with PetsBest for the rest of my pets lives!