Pets Best | Pet Insurance Review

Had this Pet insurance for 4+ years and when money was tight another reputable pet insurance came along offering the same insurance benefits Pets Best would not match the offer to retain our business relationship. Once policy was canceled before billing date I was charged in my bank and had a hassle to get my money back. Claims were paid in timely matter however the deductibles were very high and insurance only really makes sense if only something SERIOUS happens.

Pets Best has incredibly affordable rates, a very simple and straightforward reimbursement plan, and pays claims within 5-10 days for all the claims I have had. Previously I had insurance through VPI, but they were a joke. Theynlimited payments to an annual maximum per type of issue (ie urinary infection) and their limited pay amounts were LESS than a vet charged for even a single incident. I was very soured on insurance due to VPI but now I highly recommend Pets Best to all of my friends.

10 is the best, then Pets Best is 10+. I want to thank you, Pets Best, for all the service and caring.

The claim was processed in a timely manner, however, I was disappointed in the amount of reimbursement, only $25 of a $135 billing. This was not the first claim where I have had this experience, so I cancelled the insurance policy.

I just renewed my policy for my 15 year old cat. The first time I got insurance for her was a year ago. About 6 months ago she was diagnosed with kidney failure which requires me bringing her to the vet twice a week for fluids. Initially, the tests, hospital stay, and IV fluids was around $1,000. Follow ups and treatments brought the total closer to $1,500-$2,000. Each claim I filed was paid within a week and deposited to my account. After meeting my $250 deductible, they pay 80% up to $2,500 per illness (the basic plan). All payments were made without any hassles. The premium was well worth the cost. Customer service is very helpful and friendly. I highly recommend Pets Best Insurance. I went with the basic plan which had a very reasonable premium.