Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Betty

The Best Money Can Buy

That the best money I invested for my pets!
5

out of 5

POSTED: | BY: Patti V

Snickers is much better.

My little Snickers came over and wanted to sit on my lap and when I picked her up her whole body was trembling. It would last a couple of minutes with a short break and start again. After a couple of hours I took her to the ER thinking it might be some form of seizures. She was tested and given an anti-bacterial medicine because they thought it was probably an infection and she was trembling from pain. I followed up with her doctor the next day and she continued her on the medicine because they had found puss in her urine. At the end of her treatment she had a culture to make sure the infection was cleared up which it was and she was obviously doing well. I turned in her claims for both emergency and primary doctors and they were paid within a few days. My experience with Pet's Best has been excellent. They were very responsive and when I have questions I call and am always treated with understanding and respect. I recommend them every chance I get.
5

out of 5

POSTED: | BY: Connie Lintz

Never be without Pets Best Insurance!

Considering the importance of our family pets,and the cost of today's vet care, you should never ever be without Pets Best Pet Insurance. It has helped me defray my vets bills several times as both of my boys are growing older. These people are definately the Pets Best!
5

out of 5

POSTED: | BY: Heather

Pets Best supportive through unexplained illness!

Lucia had not been eating which prompted her visit the vet. Her liver enzymes were elevated 10 fold, and x rays showed no abnormality to explain it. She was referred to a specialist who performed an ultrasound and more bloodwork and gave medications to support her liver function. As of this week, she has officially been discharged from the specialist as her liver enzymes are stabilized after three months of not being on medications. This was a scary ordeal for me and my Lucia, and we are both VERY happy to have had PetsBest behind us and to be 100% healthy again. It is still unexplained as to what caused the liver elevations, which is the hardest part of this but we are relieved for it to be over.
5

out of 5

POSTED: | BY: Linda

Great Service!

This was my first time claiming and the lady on the phone was WONDERFUL! She was concerned, knowledgeable and made the whole thing quick and easy. Very nice to get such GREAT and I do mean GREAT service from someone! What a pleasure! Thank you for all you do for my furry little *babies* and your great service!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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