Pets Best | Pet Insurance Review

I have all my dogs and cat on Pets Best Policies. Pets Best has always been there for my questions in customer service and have always paid out what they have explained they would pay out. About 7 months ago I had my largest breed dog get sick and the bill was way over $2500. Pets Best paid 80% of my vet bill. My veteriniarin also recommend Pets Best, so I know by experience that Pets Best truly is the Best pet insurance to have. I could have never been able to have the excellent care that they have needed without having Pets Best to help cover the cost. I hve looked at other companies, but felt very comfortable with the plan and the service I recieved from Pets Best.

I had my pomeranian insured with this company for over 2 years. I had nothing but great experiences with them. I recently lost my dog due to a dog attack. My dog was in the hospital for 3 days, Vet bills totaled over $1,500. I received a check for over $1,100 in two weeks. Great, efficient and fast service, I e-mailed the comapny on several occasions and dealt with Courtney Phillips and Travis Langford and they have responded to my e-mails in less than a day. Great company, I will use them again on any future dogs that we own. Thank you Pets Best!

My 14 year old dog starting having food problems and after many tests at the vets., it was determinded that she had cancer. I had to have her put down. All my claims were paid within 10 days each time. I was so grateful that with all the saddnss I was going thru, claim checks were something I did not have to worry about. Thank you Pets Best!!!!

I did a LOT of thorough research on pet insurance as we have a puppy English Bulldog, which are prone to so many health issues (most of which are excluded in other insurance plans like VPI - i.e. cherry eye, ACL issues, etc). Luckily we got the insurance at the perfect time -- one month after getting the policy she got pneumonia, then a slew of other skin allergy issues, none of which were previous conditions. I've regligiously submitted my bills and forms via fax, and through the process have spoken to the Pets Best customer service reps many times over the phone -- everytime they are responsive, helpful, and compassionate. The are able to answer my questions honestly, and provide me with info that I sometimes even forget to ask! I've called to ensure that a specific procedure is covered - and they always give me a straight answer. I've never been led astray by Pets Best, and they have covered every one of my vet bills just as promised -- $75 deductible on every diagnosis, and then they pay at 80% of the remainder. EVERY TIME. I highly recommend Pets Best, and have encouraged all my other bulldog owning friends to sign up ASAP. Thank you Pets Best for being so helpful! 8/21/2008

My 6 month old Dobe ate a sewing needle and needed a surgical extraction and extended care. Submitted $550+ claim and got $329.00 back. Took a bit longer than I expected... but the customer service folks were friendly and showed me the new claim check feature they installed online. I'd recommend after this experience.