Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Krystal A.

Pays back quick

Recently my Irish wolfhound Lucy ate a toy. So she had surgery at our vet. We'll she wasn't getting any better so we took her back to the vet. We had an ultrasound and found her intestines had detached after the surgery. So she had to have surgery again within 4 days. Needless to say we had a very large bill of approximately $5800. Pets best was quick and paid more than 1/2 of the bill!!!!
5

out of 5

POSTED: | BY: Joanna A.

Pets Best is great

Great coverage and timely response to questions!
5

out of 5

POSTED: | BY: James B

we love petsbest

my little girl (gretchen aka beak)had accute kidney failure,heart mumur,high blood press.,urinary tract inf. and disk disease whitch a back op. was done all within 2 weeks.the bills piled up to over 7000.,petsbest pd.80% of all.if not for petsbest i could not have afforded it,we love petsbest!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5

out of 5

POSTED: | BY: Robert

Keep up the good work!!!

Every time I call I always have a good experience and I like to thank all the people who answer the phones.
5

out of 5

POSTED: | BY: Gloria H

They'll insure my senior dog

Pets Best insures my senior dog, which is very important to me. They are easy to contact with questions, friendly and very helpful and willing to answer any questions or concerns. Claims are very easy to file online. In all, Pets best has proven to be a pleasant experience.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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