Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,058

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Heidi Stutz

Easy and hassle free

I recently had to take my cat to the emergency vet clinic because he was blocked, and could not pee. His treatment included a three night stay, catheters, test, etc.. I filed my claim online with Petsbest insurance, and received a check within two weeks. This was the second claim I have had to file with Petsbest, and the first was nearly as easy.
5

out of 5

POSTED: | BY: Laurie

They are FANTASTIC!!!

I've insured my two Italian Greyhounds with Pets Best for just over a year. Unfortunately, I've had two incidents with my girls that required expensive treatment. In both cases, Pets Best greatly exceeded my expectations wrt speed of claim processing!!! If only human insurance providers were so capable and competent!!
5

out of 5

POSTED: | BY: Peggy

Glad I have Pet Insurance

We just got insurance for our 4 month old Cavalier King Charles and I'm really happy that we have it. We've only submitted claims for flea and tick prevention and his last set of shots, but we Pets Best is reimbursing us for most of the shot expense and some for the flea pills. Their turn-around time was impressive and I'm glad we have the insurance.
5

out of 5

POSTED: | BY: J. Kundla

Very nice to have.

Pets Best Insurance provided the extra coverage I needed to ensure that my dog Lucy got the best care through the last year of her life. After being diagnoses with the onset of heart failure, Pets Best made it possible for me to give her a great quality last year of her life. Her policy covered a large amount of vet visits and procedures as well as her mounting medication costs. Claims were easily submitted and processed quickly. I would recommend Pets Best to anyone who has a pet that they care dearly about. It was a great comfort when Lucy fell ill.
5

out of 5

POSTED: | BY: Judy

Best Thing I Could Have Bought For My Dog

I would recommend Pet's Best Insurance to every pet owner. We have owned dogs for 40 years and bought the insurance for the first time for our rescue Rocky Dog who is part border collie. Rocky has been to the emergency vet twice in less than a year because the first time he found a rotten salmon by a river bank and the second time he opened a "child proof but not dog proof" bottle of Rimidyl that was for his sister dog and ate the bottle of pills.I submitted the claims to Pet's Best insurance and both times they responded quickly and reimbursed me without a question. I wish our medical insurance was that efficient.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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