5
out of 5
POSTED: | BY: Robert
Keep up the good work!!!
Every time I call I always have a good experience and I like to thank all the people who answer the phones.
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Gloria H
They'll insure my senior dog
Pets Best insures my senior dog, which is very important to me. They are easy to contact with questions, friendly and very helpful and willing to answer any questions or concerns. Claims are very easy to file online. In all, Pets best has proven to be a pleasant experience.
5
out of 5
POSTED: | BY: Nilda G.
Paid for a hip replacement! SO Amazing.
My shitzu has had a few illiness as of late and the insurance has been a blessing. When my Giant Schnauzer had a hip replacement, having the insurance made it possible to secure the best medical surgery. Worth it, if you're on the fence about pet insurance. Thank you Pets Best!
5
out of 5
POSTED: | BY: J.C.
Better than human health insurance
My dog was stung by a bee last summer. Of course it was a weekend and the normal vets office was closed. He had a severe reacation and landed in in the animal ER. It was an expensive visit for us. I submitted the claim to Pets Best and within a very short time the reimbursement was in our account. When on a tight budget, you can not imagine how much it meant to my family to have such a fast turn around on a claim. I tell everyone that my pets have better health insurance than I do!!!!!!!!!
5
out of 5
POSTED: | BY: Kellee
Simply AMAZING. Paid for seizure treatments!!
PetsBest has been AMAZING!! The continue to exceed my expectations. I have four dogs and PetsBest insures them all. I hear horror stories about from some of my friends that use different companies. PetsBest continues to exceed my expectations--I don't know what I'd do without them paying for my baby's recent seizures. I don't know why anyone would go anywhere else :-)
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.