5
out of 5
POSTED: | BY: Linda
Best Money Spent
very easy and sense of security knowing i have pet insurance. always quick and easy
4.3
out of 5
Number of reviews 12,834
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Debra MciLvenny
Pets Best is peace of mind, my pet is my family!
I have been a customer for many years, and with having multiple great danes it has been a blessing and peace of mind to handle situations that arise. they always handled my claims quickly and smoothly. After all our pets are our family and we treat them as such, glad to have the worry of cost of emergencies taken care of.
5
out of 5
POSTED: | BY: Libby de
I am a customer for life!
Pets Best has always been fair and prompt whenever I have had a claim. I am very pleased with their service.
5
out of 5
POSTED: | BY: Muffin
Pets Best is really the best pet insurance.
I've had Pet's Best Insurance for at least three years now. Whenever I have used them, I've had such a quick response and payment has been quick. I am really sold on the insurance. If you truly love your dog, please protect them with the best insurance.
4
out of 5
POSTED: | BY: Thomas
Pay attention to your Policy Benefits and DATES!!!
We took our two year old Terrier to our Vet for her annual exam - We have been using this Vet for 30 years, he is highly regarded in his profession and he himself had recommended Pets Best...
Generally speaking, we have been very pleased with the few claims we've had to submit.
HOWEVER, we would CAUTION all policy holders of any pet insurance company to be AWARE of previous exam DATES - in this case, we had our dog's annual exam performed TWO DAYS prior to the completion of one year, and Pet's Best, despite a request to reconsider reimbursement (we have the Wellness plan), has denied our request for reimbursement. We are not in the habit of checking the precise date when the annual exam is performed, perhaps this is our fault - but that Pet's Best would not even consider an exception is very, very disappointing. The sum we sought for reimbursement would have been just shy of $200, and considering our policy's monthly cost is $82 has left us with a sour taste.
The obvious lesson here is to be sure you have passed 365 days before repeating an annual exam. We think Pet's Best fails at the "Wellness" plan option - we are paying additional for it yet it's disappointing that they would not even consider an exception - even once - they claim they are bound by the contract limitations bound by the insurance underwriters...
If you expect reimbursements, especially for annual exams and the Wellness portion, be aware of this!...
Just as our doggie says, we too say Grrr
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.