Pets Best | Pet Insurance Review

80% of my claims were, according to Pet's Best, was a pre existing condition. If you get a routine procedure done they are OK, but anything that is major or a continuing situation, don't count on then to pay!When I went to cancel them they told me that I would get a small charge because it was the middle of the month. No problem until we saw our automatic deductions, $53.44 taken out of our account

I have used this two times and they are great and they process stuff quickly and they are great customer service if you need to talk to someone

Our female lab mix had several episodes as a puppy eating the wrong things and at one point the vet wanted to do an emergency $3000 exploratory surgery. We decided to seek a second opinion and it turned out to be a false alarm but that was when we decided we needed pet insurance just to cover emergencies. Well, 4 years passed without a single issue and I had contemplated cancelling the policy several times but luckly did not. This summer Bear was severely injured in a freak accident on the beach and damaged her spinal cord. We sought emergency care out of town and then, when it was safe for her to travel in the car, were referred back to our hometown to a Neurologist. It was a 2 1/2 week nightmare not knowing if she would ever regain function of her back legs but she is totally recovered and back to her happy, healthy self. Our bill for the Neurologist was $1,904 and we were reimbursed $1,440, the difference being our co-pay and deductible. We are delighted and so very grateful to Pets Best for coming through when we needed their help. This has enabled us to provide compassionate proper health care that we may not have been able to afford to a creature so dear to our hearts.

My cat Bono developed a blockage and we had to rush him to the vet. The bill was almost $800, ouch. Our options were that or putting him down, which I can't even fathom. It was nice to say just do it rather than stressing if we can afford it or not. You do need to pay up front, but you get it back within three weeks which is convenient. I was pleased to see there were no loopholes on why it wouldn't be covered, you just fax the paperwork and you're all done with the process. Now I can I have my Bono around for a lot longer. Thank you Pet's Best.

Pets Best was wonderful about communicating and keeping me informed of the progress of my claim and expedited payment for easy resolution!! Thank you!