Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,845

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Julia Velson

Well Done!

I've had Pets Best for a number of years now and unfortunately have had to use it a number of times. Every time, Pets Best has reached a timely and fair resolution. It gives me great peace of mind knowing that as Micah gets older, I don't have to agonize over getting him appropriate treatment when he needs it!
5

out of 5

POSTED: | BY: Stephanie Gonzalez

Purrrrrrfect Pet Insurance

So very issue to submit claims. I've not experienced one disappointment in what is covered. If only human insurance was as fair and easy to deal with!!
1

out of 5

POSTED: | BY: Debbie Freitas

6 month limit on claim submission??? Theives!

The 6 month limit on claims submission is absolutely ridiciculous considering how much I pay for premiums.
5

out of 5

POSTED: | BY: Karen

fast, easy, pay out

Have detailed receipts and they reimburse without hassle
5

out of 5

POSTED: | BY: Julie

Very dependable!

We received reimbursements exactly as we were expecting! Not only that, but we received a credit back to our account for the couple of premium payments that were drafted after our Zoe passed away from a malignant brain tumor -- without us asking! We also received a separate email extending condolences on the loss of our sweet Boston Terrier Zoe! Above and beyond is how I would describe your services! Thank you!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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