Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Bridget

Best Experiance Ever!

We got Remmi when she was 2 months old (April 2013) a few months after our older bullmastiff had ACL surgery, which we didn't have insurance for. I researched numerous pet insurance companies and kept coming back to Pets Best. November 2013 we decided to sign up. Then to find out in January 2014 she has luxating patellas (yes both knees). February she had surgery on her left knee and the right one just this past July. We haven't been denied any reimbursement that we've submitted. Anytime I contact the team they have been the most pleasant, knowledgable and helpful group to work with. Simply amazing - thank you Pets Best!
5

out of 5

POSTED: | BY: MICHELE FERRIER

Pets Best is the best

Pets Best is the Best Pet insurance because of the following: offers many different policies to meet your needs Easy to file claims Fastest in the industry to pay claims Saved my life and bank account when my little dog had two life threatening illnesses in two years. THEY ARE THE BEST1
5

out of 5

POSTED: | BY: Kathy

No comparison!

Thank you. Pets Best is simply "the Best." We currently have three dogs covered and Pets Best pays exactly as agreed. As a pet owner, it is wonderful to make a health care decision withouth having to consider the economic aspect.
5

out of 5

POSTED: | BY: Lorie DeScala

Best pet Insurance company ever!

I have had insurance on my little pom mix since he was a puppy. Never had a clue that he might develop a seizure disorder, but he did. Pet's Best has been wonderful; while you never want to use the insurance, it is great to know that it is there when you need it, AND that the simplicity of submitting forms, responsiveness of the staff and quick turn around time make it a pleasure to work with Pet's Best. We have a new rescue, Harvey, and he is insured as well. We're hoping he stays healthy and that we do not have to use the insurance, but it's great to know it's there if necessary.
5

out of 5

POSTED: | BY: Sheila

The Best for Your Pet!

From the moment I needed Pet's Best Insurance for my puppy they were there for me and payment on my claim was immediate. I would highly recommend Pets Best to anyone thinking of getting their pet insurance. Thank you "PET's BEST"…your name says it all.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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