Pets Best | Pet Insurance Review

Have detailed receipts and they reimburse without hassle

We received reimbursements exactly as we were expecting! Not only that, but we received a credit back to our account for the couple of premium payments that were drafted after our Zoe passed away from a malignant brain tumor -- without us asking! We also received a separate email extending condolences on the loss of our sweet Boston Terrier Zoe! Above and beyond is how I would describe your services! Thank you!

I can't say enough good things about Pets Best Ins. Last year my 12 year old Miniature Schnauzer, Shelby was diagnosed with Diabetes, then as a result of the Diabetes got cataracts. Thanks to my Pets Best Insurance I was able to give her cataract surgery & save her sight. But as if these 2 medical issues weren't bad enough during the year as we were working with the vet to get her insuline regulated, she has had 2 bouts of Pancreatitis, a Urinary Tract Infection & eye infections. Needless to say, she has had a rough 1 1/2 years, but knowing that I had Pets Best behind me to help with the expenses, I was able to get the care and hospitalization she needed. Pets Best is ALWAYS prompt in their claims processing. I've had pet insurance with another company and it was such a hassle; they would only "pay a portion of this and a portion of that", or were constantly returning the claims for further information or wanting the actual doctor's comments and signature on the claim. They were a real hassle!!! Seems they were always trying to cut the claim amount, deny it or hassle me so much that I just gave up. I just didn't have time to do all they wanted. I've NEVER had this problem with Pets Best!! With all the stress of the past 1 1/2 years, it was nice to have an easy & prompt claim experience with Pets Best. I can't thank Pets Best enough and don't know what I would have done without you.

We got Remmi when she was 2 months old (April 2013) a few months after our older bullmastiff had ACL surgery, which we didn't have insurance for. I researched numerous pet insurance companies and kept coming back to Pets Best. November 2013 we decided to sign up. Then to find out in January 2014 she has luxating patellas (yes both knees). February she had surgery on her left knee and the right one just this past July. We haven't been denied any reimbursement that we've submitted. Anytime I contact the team they have been the most pleasant, knowledgable and helpful group to work with. Simply amazing - thank you Pets Best!

Pets Best is the Best Pet insurance because of the following: offers many different policies to meet your needs Easy to file claims Fastest in the industry to pay claims Saved my life and bank account when my little dog had two life threatening illnesses in two years. THEY ARE THE BEST1