Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Leslie

Prices going up

Unfortunately the older my dog got they automatically bumped up the price, started including copayments, so that it just has become not worth it for me to pay the monthly bills. I am happy with their customer service, but not with the actual coverage.
5

out of 5

POSTED: | BY: Roberto

Very satisfied with Pets Best.

I was a bit skeptic at first when I signed up for pet insurance. I didn't think I would use it or need it, man was I wrong! My Italian Greyhound Gutty got sick one day, bloody diarrhea, vomit I though he wasn't going to make it. I took him to the vet, he suggested a few test, shots, IV etc etc I placed all my trust in my Vet and in Pets Best. My budget is a little tight and really hoped Pets Best would deliver as promised and they did! they covered 90 percent of a $700 bill in a few days! It's easy to submit a claim and I'm reimbursed via direct deposit.Low deductible and low monthly payment.
5

out of 5

POSTED: | BY: Bob Y

Don't gamble in Vegas, get Pets Best

My dog had a persistent skin problem and the Vet recommended a $475 allergy test. The test showed that my dog had allergies to all sorts of pollen, chicken, duck, etc. We have eliminated most sources of the allergies and My dog has been quickly healing. The insurance claim was handled faster than it took to get the test results. So we are happy with the Vet, the test and the Pets Best insurance.
5

out of 5

POSTED: | BY: George Brown

Great

Great Job!
5

out of 5

POSTED: | BY: Mary Jo

Very satisfied customer

Our Lab became very ill, and we made the decision to have surgery. Pets Best paid the maximum claim of $5,000 towards our hospital bill. We could not have had the surgery for our dog without the insurance.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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