Pets Best | Pet Insurance Review

We just got insurance for our 4 month old Cavalier King Charles and I'm really happy that we have it. We've only submitted claims for flea and tick prevention and his last set of shots, but we Pets Best is reimbursing us for most of the shot expense and some for the flea pills. Their turn-around time was impressive and I'm glad we have the insurance.

Pets Best Insurance provided the extra coverage I needed to ensure that my dog Lucy got the best care through the last year of her life. After being diagnoses with the onset of heart failure, Pets Best made it possible for me to give her a great quality last year of her life. Her policy covered a large amount of vet visits and procedures as well as her mounting medication costs. Claims were easily submitted and processed quickly. I would recommend Pets Best to anyone who has a pet that they care dearly about. It was a great comfort when Lucy fell ill.

I would recommend Pet's Best Insurance to every pet owner. We have owned dogs for 40 years and bought the insurance for the first time for our rescue Rocky Dog who is part border collie. Rocky has been to the emergency vet twice in less than a year because the first time he found a rotten salmon by a river bank and the second time he opened a "child proof but not dog proof" bottle of Rimidyl that was for his sister dog and ate the bottle of pills.I submitted the claims to Pet's Best insurance and both times they responded quickly and reimbursed me without a question. I wish our medical insurance was that efficient.

I've been a member for a number of years. I got PetsBest on the recommendation of a friend's sister who is a dermatologist vet who I was considering taking my cat to when she had some skin issues. She recommended PetsBest because of their coverage for specialists. I ended up participating in a trial with her so didn't use PetsBest with her but it has definitely paid off over the years as my cats have gotten older and suffered various (expensive) illnesses such as triaditis (inflamed liver, bowel and pancreas), skin cancer, various UTIs and thyroid issues (including quite a few trips to the emergency vet). Each time PetsBest has paid the maximum 80% and clearly explained the costs including the deductable, which is per issue so if there are multiple claims for the same thing, you aren't paying the deductable each time. When I've had to call they've been helpful and courteous and genuinely seem to care about making sure I have the right plan and all the information I need. I'd highly recommend them to anyone looking for a good pet insurance policy.

I was pleased to see that Pet's Best lived up to it's promise to process claims quickly. We received a check for the expected amount within two weeks of faxing the claim. Our insurance made it easier to decide to proceed with testing when Cassi developed a high fever.