Pets Best | Pet Insurance Review

I have filed several claims for my 8 year old dog. While the process to file is easy, it took a very long time to get any response as to the result. Also, every time I have filed, I get an email about two weeks later saying more info is needed from the vet and I have two days to fax the info in or the case is closed. This is a serious pain and inconvenience, especially when I receive this on a Friday evening. I recently filed about four claims. I received an EOB on the claims that were denied, but have yet to receive an EOB on the claims that are going to be paid. The only way I discovered was by logging on to the account and checking for myself. Still waiting for my check.

Within the first month of my policy, my Italian Greyhound came down with life threatening meningitis. The bill for diagnosis and treatment at a specialty hospital was overwhelming. Pets Best was there for me in a huge way! Within 4 days of submitting my claim of more than $6,000 I had been reimbursed Ina accordance with my policy. Afterwards I feared perhaps my policy would be cancelled, or claimed would be denied in the future. This has not been the case. Pets Best has always been honorable. Without question they saved Niles' life! Thank you!

I am so thankful I took out this Feline Illness policy before my Eldan was struck with renal disease. I would have had to say goodbye to him several months ago due to financial limitations if it were not for this policy. With Petsbest, Eldan has been able to recieve life saving medications and treatments and surgery and his quality of life has been preserved. I would recommend Petsbest Feline Illness coverage without hesitation.

PBI does a good job of responding to claims. But pet insurance has a long way to go in order to be comparable to human health insurance. And it needs to be!

I took in a stray cat about 7 years ago. The condition of her teeth along with her malnourishment told me that I had better get her some health insurance, which I did. Over the years she has developed quite a number of chronic problems and Pets Best has turned out to be a great investment. They have always paid immediately and without question, which I very much appreciate. Also the claims process is straight forward and the direct deposit extremely convenient. I highly recommend them.