Pets Best | Pet Insurance Review

I researched a number of pet insurers before settling on Pets Best. I did not expect to be using it quite so quickly; within months, I needed to file a claim for my Maltese dog's neurological dry eye condition. The company was superb. Downloading the claims forms was easy, I received emails detailing the processing right away, and had a check in my hands within days. I should also add that we share our home with five dogs/cats, and wondered how much and what kind of coverage to get. A very patient service rep helped me go over my options, did not try to "upsell" me, and was incredibly helpful and knowledgeable. It is a pleasure for me to recommend this company -- and I do so without reservation.

Never thought i would get such a fast claim review and payment. thank you so much.

1/10 NO WAY I COULD RECOMMEND PETS BEST INSURANCE. Again I would not recommend this insurance Company! If you like getting about 1/4 to 1/3% of your out of poctet money for your claim then this is the one for you :-( One Claim was split into 4 claims. We have a $500.00 deductable, they split part of it at $494.00 (just under our deductable)and again 2 more times. The Claim came to over $3,300.00 and counting, with surgeries, med's, over night and folloe-ups. That the short story.To this date we have recover just over $1,500 and change (So our deductble was only $1,800.00, not bad for a Policy with a $500.00 deductable)When it comes time to pay claims, they hold back. NO Customer service also becomes poor when there is a problem. They will not change their mind re: about your payment.

Once again, thank you Pest Best for prompt and accurate processing of my most recent claim. Gilda, my Iggy, and I are grateful!I tell all my fellow pet owners about Pets Best Insurance :-)

They are very good, reimbursing the expenses promptly and accurately. I have 2 dogs with cancer and if I didn't have the insurance, I wouln't be able to afford their treatments / medicines. Do it today!