Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sara Garza

Extremely Pleased

I have needed to use our pet insurance on my dog several times throughout the year. I have always received my reimbursement quickly and have never had any issues with my claim. My dog had a very difficult year, and I am so glad I had Pets Best Insurance for him. The ease of submitting my claims on the internet is fantastic. I highly recommend it to anyone who owns a dog or cat.
5

out of 5

POSTED: | BY: Tonka

Petsbest is the best in claim processing

Petsbest is a great organization that assisted in our pets processing for his illnesses.
5

out of 5

POSTED: | BY: lauren

Best pet insurance!

I can't say enough good things about Pet's Best! We have had multiple ER and vet visits in the last 4 months for a cat with urinary problems, including a costly surgery and Pet's Best has reimbursed quickly and without difficulty. I am honestly shocked at how great it is. I have been telling everyone around me who will listen!
5

out of 5

POSTED: | BY: Linda Lee

Very supportive process

We have been Pets Best customers for 8 years. Every time we submitted a claim or needed information, the customer service was outstanding. It was very reassuring to know we wouldn't have to make difficult healthcare decisions for our fur child based on cost.
5

out of 5

POSTED: | BY: Susan

I Chose the Best Pet Insurance

We had a rescue ( Terrier mix)who got into something toxic on her paws (we think), then ingested it when grooming herself.She had a emergency visit to the vet. The following day had to be admitted into the Vet. hospital for 4 days. Although they thought she would pull through, she did not. She went into renal failure. Pets Best was very fast with the claims. Couldn't be nicer when I had to call with questions. Pets Best even sent a sympathy card to us.Pets Best was an ease of mind during a very difficult time!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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