Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 11,962

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ami

Pets Best - prompt reimbursement

Pets Best has an easy to use website and claim process and reimburses us quickly. We purchased insurance for our healthy but aging dog and cat. Thanks to Pets Best, we are able to afford radiation treatment for a recently diagnosed cancer. Pet insurance is one of the smartest things we have ever done. Purchase NOW before your pet has any pre-existing conditions to get the best coverage.
5

out of 5

POSTED: | BY: Jill

Charlie's Angel

Two months after taking out pet insurance on Charlie, our 13-year-old Westie, he became very ill. X-rays showed that he had eaten a pool toy and it was obstructing his colon. Emergency surgery followed and the bill rose quickly to $8200. Pets Best paid the $2500 maximum (per incident), a nice dent in an insane vet bill. I will not be without pet insurance again.
5

out of 5

POSTED: | BY: Lauren

Was there for me when I needed them

My 6 year old Schnauzer Kayla, got very sick with Hepatopathy, and pancreatitis. Unfortunately she did not survive this, Pets Best Insurance help very much with the Veternarian expence, I was very happy with how they handle my claims and I would highly recommend them. I intend to get another puppy soon and I will definately use Pets Best Insurance again.
5

out of 5

POSTED: | BY: Kirstin Ramsay

Quick and Painless

Our 2 year old German Shepherd/Husky, Lea, started Limping for no apparent reason. We took her to the vet and the initial reaction was it was systematic of Lyme's as she had previously tested positive for the antibodies. Lea required a bunch of tests equaling about 350 dollars. We have had Pets Best since we adopted Lea but this was our first claim. I was a little worried that they would deny us because we have not yet gotten a diagnoses on Lea and are still in the treat and see stages. They processed the claim quickly, even with having to obtain more records from the vet. They paid the entire claim, minus deductible and co-pay. We couldn't be happier.
5

out of 5

POSTED: | BY: Lynelle

Pets Best

I am very pleased with the processing of Cleo's wellness claims and look forward to keeping this insurnce for many years to come.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review