Pets Best | Pet Insurance Review

Our English Bull Dog puppy had a huge red lump protruding from her right eye. The Vet said she had cherry eye and surgery would be required. The estimate was near 1,200. Fortunately, our Vet had advised us to purchase Pet Insurance because of the breed of our puppy. I submitted our claim along with our receipt and I had a check within 2 weeks. Buying Pets Best Inusrance was the best purchase we ever made.

My 10 yr old German Shepherd, Abby, was taken in to have her teeth cleaned. I have the wellness package which would pay a flat re-imbursement of a $100 towards the bill. During the cleaning it was discovered that she had a cracked molar and it was removed. When I received the re-imbursement check they didn't pay the $100 because they said it was no longer under the wellness plan but under surgery where my $500 deductable applied. When I called them they said yes that's right and they would not pay any more. Other than this I have had good service but now I will always wonder what they'll get out paying next.

I just want to say that I am so happy with Pets Best Insurance. My Chikita is like my daughter and she had been going through my health issues and it was such a relief to have Pets Best, it took a lot of pressure off my worries. Pets Best came through with everything that they said they would. My claims were recieved right away and processed. I do recommend Pets Best Insurance to all my friends. If anyone is looking for Pet Insurance you can stop here. Pets Best is the Best. I am so happy and satisfied with this company. Thank you Pets Best for being there and keeping your word.......

I've used Pets Best for the last 3 years for my two dogs. I have the 80/20 with wellness coverage on both dogs. Buster has gone to to ER and follow up care for an accident and just recently Bailey was diagnosed with gastroentiritis. It's such a relief to know that with out hesistation you can take your dog to any hospital or vet for treatment. Both dogs have gotten sick over holiday weekends when the normal vet is closed. The claim process has always been easy but just recently they have made it easier with improvements to their website. You can upload the scanned forms and receipts directly to their website. My last claim for Bailey's illness was processed within 4 days. They broke out all the emergency, follow up care and wellness costs. After spending roughly $1300 I received $934 back. Wonderful relief but the only minor suggestion I would have is that they consolidate all the reimbursent checks to save paper and postage. I received 5 different checks. Also if you have the opportunity lock into the same rate for a minor fee. I wish I would have done that 3 years ago however the increase has not been bad ($4 in years). The customer service is wonderful. If you ever have questions or concerns they are always happy to help. With Bailey's recent illness during the holiday weekend, he had to see different vets that were open. I called PetsBest to make sure it was ok and they expressed their concern and well wishes for Bailey. Makes you feel like you're not just another number.

I am a retired teacher and also have a part time job. I have two cocker spaniels Hannah and Gabriel - they are my children. Since my income is limited now, my boss jokingly mentioned that I should have insurance on my cockers. She had a point though, so I started checking into it. My first choice was VPI, but they no longer issued policies for dogs over 10. Hannah, my oldest, just turned 10. So I had to keep searching. I am a big fan of Dr. Shawn Messonnier, DVM. While I was searching his website for information oneday, I noticed he highly recommended Pets Best Insurance. If he recommended it, then it had to be good. I got policies for both Hannah and Gabriel. Neither one of them have ever had any serious health issues until December 2009. I came home from work one afternoon to take them both outside and Hannah didn't seem to want to get up. I helped her up and she started crying, so I knew something was wrong. I thought maybe she hurt her leg, but when I got her to the vet, it was determined that she had a back problem. My vet wanted to keep her for about a week and treat her with dexamethasone injections. The week had gone by and I called on that Saturday thinking I was going to be able to take her home. That was not the news I heard. I was told she collapsed - her red blood count and platelet level dropped drastically low. She was diagnosed with Autoimmune Anemia and Thrombocytopenia. She was given a blood transfusion and high doses of Prednisone an