Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cookie

Pets Best Made My Day!!

My Labradoodle, Ruby, had to have Her Achilles Tendonrepaired. Pets Best handled my claim quickly, and I was relieved when I was reimbursed for my claim which was close to the cost of the surgery. Thank-you, Pets Best!
5

out of 5

POSTED: | BY: Winona Winkler

A Domestic Squabble Between Our Two Cats

. . . . resulted in a nasty bite on one cat's tail. Fortunately, we got the younger cat to the doctor in plenty of time to avoid an abcess or other uncomfortable situation. Were were not insured, we might have taken a "wait and see" approach, which often results in further trouble, and more expensive medical care in the end. Pets Best turned our claim around in only a few days—in time for Christmas! The older cat is adjusting to a new family member, who is doing well—and so are we.
5

out of 5

POSTED: | BY: Ann Lawson

Pet Best insurance is the best!

I have had this insurance for 5 years. I purchased this when my saint bernard was a pup. I have only had to use it twice. But those 2 times were Great. They paid within a week. I also like the fact, I can actually call and speak with someone. The chat on their site is very useful. I am so glad that I have this insurance. It brings peace of mind to my family, that Milton will be taken care of properly. Thank you Pets Best!
5

out of 5

POSTED: | BY: Judy R

Excellent and timely service

Pets Best has been my insurance company for all my cats. There is always someone accessible by phone, email or fax and payments are always timely. If there is ever an error then it is rectified. My previous cat was 8 years old when I adopted him and he passed away at the age of 21 years young. During those years he was always insured with Pets Best. Two years ago I adopted two 3 years old sisters from a shelter and they have been insurance with Pets Best from day one. I recommend Pets Best highly as they are fair, honest and reliable.
5

out of 5

POSTED: | BY: Kirby O'Neill

Pets Best really is THE BEST

Pets Best, We cannot begin to thank you enough for helping us save our English Bulldog! He became very sick and needed an emergency surgery. As you can imagine, it was extremely expensive. However, we were able to turn to Pets Best and this helped so much financially. We were able to focus on helping our little guy recover, instead of stressing about our finances. Pets best was very plesant to work with and again, we cannot thank you enough. Sincerely, Kirby and Tom
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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