Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 11,962

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lillian

Simple and Reliable

Documents needed for visit very easy to download. Very easy to fill out. Not drowning in paperwork is much appreciated. The vet hospital faxed in the claim, and about 10 days later, got an email saying, the check is on the way. Pretty simple. On a 178.00 bill, I am reimbursed 63.00, and no other song and dance required. I'm a fan of this insurer because they paid out exactly the way they said they would. To the letter.
4

out of 5

POSTED: | BY: Vicki

my dog had a watermelon head!

My 7 year old Golden Retriever is healthy and normal. But ten days ago, his throat became horribly swollen. I took him to the vet; they thought it might be cancer. I prepared myself, best as I could, and waited for the test results to come back. In the meantime, his throat continued to swell. He went from a baseball to a watermelon or a football - it was swollen behind his ears, in his lips, and through his whole neck. It was horrifying. I received word after 2.5 days that it was an inflammation; he had a fox tail in his throat.It was infected. He was treated with antibiotics and an anti-inflammatory drug. I was instructed to use hot compresses throughout the day. In a few days he started to drain; a pinhole opened up. The swelling continued and finally, the pinhole became 1/2 inch deep and 1 1/2 inches wide. It drained for five days. He is on the mend and has his appetite back now. Pets Best has processed my claim and it is on its way. When he finishes the antibiotics, and the wound has closed, if the swelling comes back he may require exploratory surgery to dig for the foreign object causing the inflammation - But I think Chai will be fine!
5

out of 5

POSTED: | BY: Judy

Best Insurance Plan !

We have two norfolk terriers who tend to eat anything and everything they can find on the ground. They have been at their regular vet and an Emergency Pet Care center numerous times, being treated for everything from ingesting a pine cone to just plain stomach upset. This does not come cheap - and Pet's Best has paid 80% of the cost each time.
5

out of 5

POSTED: | BY: Janet

Excellent company

Our 15 year old Australian Terrier, Mattie, is very healthy, just old, so I was thrilled to be able to get her health insurance at all and for a low rate to boot. Since being covered she has had a bad ear infection and (what turned out to be) benign growths removed -- the claims were processed within two weeks and paid as promised. I recommend Pets Best Insurance to every pet owner I meet! Thank you, Pets Best!
5

out of 5

POSTED: | BY: Karen

Pet's Best is Best

Pet's Best Insurance really has come through for us. I had a gut feeling to sign up for Pet Insurance for our 6 yr. old dog Maisy. 5 weeks later she was diagnosed with a cancerous tumor. We quickly got her in for surgery, and now she is doing great. It was a very aggressive type.We paid our deductable and Pet's Best paid the rest , with no hassle at all. We are very pleased and would recommend them highly! Karen / Beaverton Ore.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review