Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Holly Rockowski

Thanks for providing the best!

I wanted to thank Pets Best for all the help with our claims for Kato. I never thought one of my boys would become this ill. With all the stress and worry, it's nice to know filing claims has been so easy and reimbursements have come quickly. Our boy would have had to be put down if it hadn't been for the financial help that having great pet insurance (Pets Best) has provided.
5

out of 5

POSTED: | BY: Nancy Macaione

Claim filing is fast and easy

Filing a claim took me less than 5 minutes. The form is short and simple. The benefit statements sent to me afterward were easy to understand and reimbursement was prompt.
5

out of 5

POSTED: | BY: Rachel Seidl

Exceeded my expectations

I was hesitant to get pet insurance because my 5 year old dog had always been healthy but my vet recommended looking into insurance just in case. After adopting another dog, I decided to sign them both up in February and I'm so glad I did. Both dogs had a rough year with gastro problems and I don't know what I would have done without Pet's Best. I had no problems with any of my (many) claims and the funds were deposited to my checking account in no time. I just got my renewal and I was pleased to see I wasn't "penalized" for filing claims. My premium didn't increase any more than reasonably expected (a few bucks a month). I have recommended Pet's Best to every pet owner I know.
5

out of 5

POSTED: | BY: Mary Ann

A Great Insurance Company For an Animal

I am so pleased with this insurance company. It is the best one out of all the pet ins. co
5

out of 5

POSTED: | BY: Sally brecht

Excellent

See claims for Raven Anne. Awesome job forHer and for Gunnar. Performance Totally meets expectations. $$ turnaround is fast. Staff are excellent. I tell as many people as possible about you. However I was not pleased to learn that Rates could go up
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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