Pets Best | Pet Insurance Review

I am so pleased with this company. I have insured two dogs with Pets Best.The customer service is excellent. I recently lost one of my dogs to a mast cell tumor. Pets Best really came through beyond my expectations. Thank you...

our premium amount for two dogs went up from $85 to $152 per month. This is 78% increase! Our dogs turned ten years this past year. They are both mixed breed and through out their lives they have been healthy. We have done zero claims to Pets Best. The reasoning in the letter was embarrassing. 'greater modern veterinary medicine' 'claims based on age, breed, and where we live' ' adjustments not based on personal claims filing history' This shows how pet owners get the corporate treatment from companies like Pets Best. Shouldn't there be customer appreciation for owners who take good care of their pets, and who choose healthy breeds (Mixed breeds are healthier than pedigree dogs). We ended up thinking that this is a company policy to push out customers with older pets. Especially those customers who do not have two six digit incomes.

My dear dog of almost nine years just passed and thankfully we had this insurance in place to take some of the distress out of the entire situation. She had to have a series of expensive tests and surgery and not that we wouldn't have done it anyway, but knowing we would have some reimbursement really helped. The claims process was so simple and had I had my correct bank routing number on file, I would've received the money within 2 days of making the claim. Even so, the checks arrived promptly. If only all insurance companies were so reliable! Thank you, it was worth having Pets Best for all those years.

Pets best is great!i have recommended it to my friends and family.

Quick, efficient response--no hassles. Thanks.