Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sheila "Sammie"

The Best!

I've had dogs all my life and different insurances and it's been my experience in the past that other insurance companies always seemed to find a loop hole for not paying or paid a very little. I believe Pet's Best is very fair and comes through with flying colors when needed. I feel very secure with this company.
5

out of 5

POSTED: | BY: Deborah

Every pet owner should have this insurance

I love this insurance, fast reimbursement, I never fear taking Missy to the vet.
5

out of 5

POSTED: | BY: Anne Marshall

Thank You

I just want to thank you for providing such a user-friendly way of submitting a claim. I really like your website and the process. No more "snail mail" submissions. You have a grrrreat website! Thank you and Happy New Year!
5

out of 5

POSTED: | BY: Josh Bosma

Very grateful for the great service and coverage.

Boxer was ill with vomiting and diarrhea for a few days before vet visit. Very glad we had coverage for nearly all of the vet charges. Claim was handled swiftly and with explanations detailed.
4

out of 5

POSTED: | BY: Laura B.

Chocolate Toxicity

My 78 lb. Ridgeback Mix ate 4 pounds of Nestles chocolate chips (meant for holiday baking). I found him some hours after the consumption having vomited 13 time on my newly cleaned carpet (of course). My total bill for the emergency vet which included an overnight stay was $1,200. I was reimbursed 560.58 which was about what I expected. I spoke with a woman on the phone who made it very simple to submit the claim.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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