Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ana Jalili

Best piece of mind

Since we found out about a year ago that our dog had hypothyroidism and would have to be on medication the rest of his life, I was so thankful I had gotten pets best insurance for him. It gives me peace of mind that they cover his meds and get appointments. I love how they notify you that your claim was received and processed and how much the reimbursement will be. They are very efficient and fast in processing claims. I recommend them to everyone!
5

out of 5

POSTED: | BY: Yolanda Ramos

Having Insurance for my Baby is great.

Everyone should have insurance on their pets.
1

out of 5

POSTED: | BY: Donna Wandler

Not happy with the increase of premuims

My dog just turned 5 and I have had your insurance from the beginning.It has increased so much that I have had to drop my second dog to be able to afford it. In three years my payments have gone from $45 to $56 and this year it would be $70 for one pet. And that was going with a higher deductible. I have stayed with your insurance because of a "pre-existing" condition, but I can no longer afford to do this.
5

out of 5

POSTED: | BY: Dawn Zirbel

PETS BEST IS SIMPLY THE BEST

I've had my 2.5 year old pit bull insured with Pets Best since we got her as a baby. She was a healthy pup, but has allergies! Pets Best has paid all our claims quickly and fairly. I highly recommend PETS BEST.
5

out of 5

POSTED: | BY: Michele Rose

Friendly, Fast and Exceptional Service

Our baby has a variety of medical issues (Diabetes, Pancreatitis to name a few)and Pets Best has helped me every step of the way. This past claim was for routine check up and heart worm testing but most of our claims are for more extensive trips to the vet. I submit by mail and within a few days I am notified by e-mail of the status of my claim and I then receive a check shortly after that in the mail. I appreciate that I can talk directly to customer service when I call and not an automated system. Love you guys!!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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