5
out of 5
POSTED: | BY: Barbara Baguskas
Satisfied Customer
So far anytime my pet needed service for an unexpected issue Pets Best has promptly attended to my claim. No problems, simple and direct.
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Kamy
Fast, no pain paid
I can not believe this, I submitted my claim on last Sunday, and I am gonna get my money on this Thursday. WowThat's what I call go Pet Insurance company, not like my old one that was taking them over 30 days, and still not paying me. Thx Pets Best. Now I know you are the best.
5
out of 5
POSTED: | BY: Connie M.
Great Service
Soon after I purchased insurance for my new puppy and three days after being spayed, I had to take her to the emergency vet because she was throwing up. They found that she had swallowed something that would not pass from her intestine into her colon and they had to operate immediately. Somehow, she had eaten all or part of an acorn.The cost of this second operation was around $2000. Pets Best very quickly paid their portion of both the spay and the second operation. Needless to say, this was very helpful to me at a stressful time.
5
out of 5
POSTED: | BY: Kate Rowney
This is by far the BEST PET INSURANCE
I have had this insurance now for 7 years and every time I have filed a claim I have been 100% happy with the result
5
out of 5
POSTED: | BY: Carole Shrager
The claim was processed in a timely manner
The time taken to handle the claim was processed in a very timely manner. My vet submitted the claim and it was processed less than a week.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.