Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,061

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Dale McCracken

As Advertised.

I purchased your insurance on both of my Irish terrier pups, male & female littermates. Healthy and no problem for about two years, and then things started to happen. Baxter developed auto-immune disease, almost lost him. My vet took over, and after various heavy medications and tests, he recovered. Pets Best paid 80%, as advertised. He later developed an intense allergy, itched everywhere. After Tests and medication, he is well on the way back to normal. Pets Best paid 80%, as advertised.Maggie, our girl dog planted a kiss on me, and I noticed bad breath--highly unusual. I looked inb her mouth, and found a yellow tooth, and discolored gum above it. The vet found a busted tooth, had to be pulled. Thc claim is currently in process, but I habve no doubt that it will be paid 80&, as advertised. It would be foolhardy to own a dog without Pets-Best Insurance--my opinion. Thank you.
5

out of 5

POSTED: | BY: Zeba's Mom

Excellent Cat Insurance

Have submitted two claims for emergency services; both were processed and I was reimbursed within three weeks.
5

out of 5

POSTED: | BY: Eva

So far so good

Have had this insurance for several years now and I'm very happy with their courteous cus svc reps and how they explain everything in detail, their coverage is quite good and their claims process is easy, quick & now they have direct deposit.
5

out of 5

POSTED: | BY: Kristine

Pets Best is the BEST!

Pets Best Insurance is awesome!!! They are so quick to process your claim and get you reimbursed for you out of pocket expenses in a very timely manner. My nine year old dog, Brando, tore his ACL and had to have over $4500 in surgery and associated costs. I had the reimbursement check back from Pets Best w/in two weeks!! Even before his stitches were removed, they had sent me a check! Wonderful service.....terrific customer service....and all around awesome insurance company.
5

out of 5

POSTED: | BY: Joanne

Recent Claim

The recent claim (the first I have filed) was turned around in an expedient time frame. I don't like that my dog was ill, but it was helpful to receive back a portion of the money that I spent.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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