Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Theresa Rosen

Thank you for helping my dog with his surgery!

My ASD puppy needed shoulder surgery recently. Pets Best was wonderful. You gave me the option to use the very best surgeon for my puppy, Orson. The surgery was scary but Pets Best really helped and paid 90% of the bill. Orson is now well on his way to a full recovery and has his whole life ahead of him, healthy and happy. Thank you to the staff at Pets Best for doing what a good insurance company is there to do. Provide help and give the pet owner peace of mind. I recommend your company to all my friends that have dogs and cats. You really are the best!
5

out of 5

POSTED: | BY: Lori Matos

Love it!

I can't get over the ease of putting in a claim with Pets Best! I switched from a previous company because of issues of that nature. The breakdown of whats covered and what isn't is so clear and I got back exactly what I expected and within a week with constant updates.
5

out of 5

POSTED: | BY: Sheila Worth

We Love Pets Best

We have been with Pet's Best Insurance for many years and wouldn't think of going anywhere else for our pet insurance.Our St. Bernard has a chronic problem with one of her paws. It takes constant medication and many vets visit. Pet's Best has been wonderful about paying our claims quickly. In fact, I don't think we could afford to properly treat Binky if Pet's Best didn't pay promptly. We are old people who live on Social Security and our money is very tight.
5

out of 5

POSTED: | BY: Patricia orozco

Yealry check up and ear problrm

Ok
5

out of 5

POSTED: | BY: Jo Ann

Surprised at how Easy it was !

I added a second pet and had never used the insurance before. We had a wellness checkup with the 2nd pet and I remembered to put a claim in. I got a response within a couple of days and a check within a week. Very quick and easy!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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