Pets Best | Pet Insurance Review

I have covered three cats with Pets Best, starting in 2008. Each year since, I have submitted claims, and each time, my claim was settled fairly and quickly. I have never once had to argue with them to get my claim settled, and each time I have contacted them with questions, they have been extremely helpful.They saw one of my cat's through a hyperactive thyroid, intestinal lymphoma, and a number of smaller ailments. When he sadly succumbed to the lympoma last summer, the staff was so caring, and the card they sent was lovely. It has been such a comfort to me to know that I can provide my pets with the care they need without having to worry about the finances. I highly recommend Pets Best.

I highly recommend Pets Best! I am 100% satisfied!

I've had this insurance for over 5 years...been paying them hundreds of dollars a year for all that time. They are good in terms of responding to claims, but in my case I paid far more for the insurance than I got back from them (thank God my dog has been healthy). Suddenly they change underwriters and my premiums change from $51 per month to $138 per month. So all these years I've been paying for coverage, now when my dog is older and I really need the coverage, they make the premiums unaffordable. Save your money, put some away each month, and pay for your vet bills yourself. I'd be in a much better position now if I'd done that instead of giving them money for all these years.

Pets Best is an over priced insurance company that works on a corporate level and has people in customer service who are trained in sales, but not humanity.By having unaffordable pet insurance rates, people cancel policies and animals do not get the care they need. Very dissapointing!!!!!!

My cat had a life-threatening bladder stone removed less ago, and the claim was processed and I had the money back in my hands within 3 weeks! It gives me so much peace of mind to know that I do not need to think twice about the cost of a life-saving medical procedure for our pets. Medical emergencies are stressful enough without worrying about how to pay for them. Great service for unexpected pet emergencies.