Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sandra Davis

One Satisfied Customer

I am very please with the service I got from Pets Best! My do is almost 8 and I began to worry about her health. She has been healthy and wanted to keep her that way. One might not know what will happen when she gets older, so wanted to protect her and myself as well. I submitted a claim on Monday and on Friday it had been paid. You are AMAZING Pets Best!
5

out of 5

POSTED: | BY: Shirley

Excellent Customer Service

I've been with Pet's Best for approximately 4 years and have recommended this company to many friends. They're customer service staff have been terrific any time I contacted them, which is not often because I really didn't need to. They are quick with the service they provide and have never questioned any of my claims. They are true in their words.
5

out of 5

POSTED: | BY: Linda Miller

What a blessing to have Pets Best Insurance

We have had PB insurance for the last 8 years for our amazing Riley. When he got lymphoma this summer I knew we had the resources to treat this disease aggressively. this gave us options. His claims were processed within days. I only wish he would have responded better to the treatment, however, we did get 6 more months with a happy dog who was not in pain or suffered much until the last days. For this I am truly grateful to Pets Best.
5

out of 5

POSTED: | BY: Mindy

Great Service/Awsome Company

Our precious pup was at the doctor for an ultrasound of his kidneys and was pleased to know that Pet's Best processed the claim the same day! They deliver what they promise with no hassles! They are the best!
5

out of 5

POSTED: | BY: Cathy G.

I recommend Pets Best

I started with Pets Best 5 years ago when I got a new golden retriever puppy and have been happy with my experience with them. At that time I also had a 6 year old golden and had no problem insuring her too at what I thought was a very reasonable rate. A few people I know have had complaints with other insurance companies and I always tell them to look into Pets Best. My older golden is now getting treatment for spondylosis in her mid spine and the insurance has been covering 80% of her chiropractic appts for the last couple of years. I sleep better knowing I will be able to help my dogs as needed when they have a health crisis.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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