Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,685

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Yvonne Phillips

The Best Pet Insurance Ever

Its our first time having a dog and picking you as the insurer for our little Chi Chi has been outstanding! I would recommend Pets Best to any pet owner. Pets Best has made taking care of our dog medically so re-assuring and pleasant all the way through her get all her shots, microchip, and spaying so worry free. Thank so much you.
5

out of 5

POSTED: | BY: Susan

best insurance

I really like this insurance. Filing a claim is very easy. The refund check never takes very long to come back. I have never had a problem with them. When my sick fur-baby had to be euthanized, the claims department saw this on the bill and took care of canceling her policy for me. I never had to contact them. They even sent an email saying sorry to hear about her passing. I would highly recommend this insurance to everyone.
5

out of 5

POSTED: | BY: MaryAnn

This is the best.

Had Munchkins Dental work done, Plus her blood workI was pleased how fast that Pets Best paid on her claim They are the best!!! MaryAnn
5

out of 5

POSTED: | BY: Laura Kimball

One of the Best Decisions We've Made

After our dog wound up in the ER for swallowing a foreign object, we purchased Pets Best Insurance the next day and are very glad we did! Since purchasing the insurance, our dog has been back to the ER several times, been spayed (with complications and another ER visit with x-rays), as well as the usual immunizations. Last week she ate chocolate and got sick. Pets Best paid their portion minus the copay every time. The peace of mind is wonderful. THANKS!!!
2

out of 5

POSTED: | BY: Karen

Not the best

No call back when I was promised a call back. All claims are attributed to preexisting temporary conditions.
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review