3
out of 5
POSTED: | BY: Allen LeVan
wellness question on payment
After review with you, I now feel we got the fair shake we felt we should have.
4.3
out of 5
Number of reviews 12,839
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3
out of 5
POSTED: | BY: CLAIRE
DENTAL
I DON'T AGREE WITH THE FACT THAT YOU ONLY PAY 100.00 FOR DENTAL ESPECIALLY WHEN MY DOG HAD $800.00 WORTH OF WORK DONE I BELIEVE THAT AT THE LEAST YOU SHOULD HAVE PAID SOME OF THE EXTRACTIONS..WHICH OF COURSE YOU DENIED
5
out of 5
POSTED: | BY: Lisa
Pets Best is THE BEST
Pets Best is the best pet insurer on the market! Myself and my mom have used VPI before, and it does not come close to comparing to Pets Best.Pets Best does not nit-pick every line item on your invoice, they reimburse 80/20 or whatever you have, no hassle. They are FAST and they have never even asked me a question about my claims. They use common sense and compassion when dealing with claims on your beloved fur babes. I am so thankful for their hassle free approach and their speed. My mom is kind of locked into VPI due to preexisting conditions, and she hates it. She is very jealous of how easy my claims are with Pets Best. Neither one of us will ever use another insurer again.
5
out of 5
POSTED: | BY: Lisa Sipes
Pets Best is doing great
We have an older policy. In the past we read other companies and they seemed and were so much better. Now this company seems to be coming through. I do hold my breath at renewal but so far so good.
5
out of 5
POSTED: | BY: Ludy
Great and Reliable Service
This is the best pet insurance company! They have a great customer service and they always process claims promptly. I am so glad I switched to Pets Best because I used to have a different insurance for my dog.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.