Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: russell pishnery

THANK GOD I BOUGHT BEST PET INSURANCE FOR MY DOG

WE JUST PAID OUT ABOUT $4100 DOLLARS. I WAS SMART AND BOUGHT THE BEST POLICY AND GOT 90% BACK WHICH IS ABOUT $3700 BACK.SHE WAS IN THE HOSPITAL AND THEY DID A BLOOD PROCEDURE WHICH WAS ABOUT $2300. WE FILLED ON A FRIDAY AND WERE NOTIFIED ON THE FOLLOWING WEDNESDAY.
5

out of 5

POSTED: | BY: Barbara F.

Pets Best is Right!

After six indoor, long-hair cats, no insurance, and thousands of dollars later, I finally got smart. I thoroughly reviewed most all the pet insurance providers, and I chose Pet's Best because they offer a variety of options, including wellness, older pet major disease coverage, several deductibles, and much more. With four new cats of various ages, it is such a relief to receive an email from Pets Best telling me they've received my claim, then within a few days sending me an EOB telling me what they paid (usually 1/3 to 1/2 back), and that it will be direct deposited to my bank account shortly. Now that's nice. Thank you, Pets Best.
5

out of 5

POSTED: | BY: Jack Delauter

A Gift For Peace of Mind

We have been so fortunate to have found Pets Best. This is our second pet to have been insured by the company and they have been wonderful. Both pets had to have hip surgery and Pets Best was right there with all the help we needed. Last pet became ill on a Friday night and we went to University Of Florida veterinary school for treatement. It was so nice to say "we don't care" when they would say "this procedure may be a little costly."
5

out of 5

POSTED: | BY: catherine mcgee

dependable

My dog had to have a lens replacement for cataracts. Pets best reimbursed us everything my plan said it covered. We have been paying it since my dog was a puppy and I like that we pay it quarterly and then when something like this occurs that is expensive we know that we are covered.
3

out of 5

POSTED: | BY: Allen LeVan

wellness question on payment

After review with you, I now feel we got the fair shake we felt we should have.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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