Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Julia Morrison

so far so good

I'm new to Pet Best, I recently lost a pet to cancer and we didn't have insurance on him. So with the newest addition to the family, I felt the need to make sure she is covered not to mention Vet bills can be costly. I just submitted a claim and it was processed already. I will keep you posted on future claims.
5

out of 5

POSTED: | BY: Vickie Johnson

Happy

I am so very happy that I decided to have you as my pets insurance carrier. I've been pleased. And every time I call everyone is very helpful and pleasant. Thank you so very much and God Bless. P.S I'm trying to get my sister to get this for her two dogs☺
5

out of 5

POSTED: | BY: Stacy

Very efficent and fair pet insurance

Pets Best is always very quick to process our claims and is fair with the refunds. I highly recommend them to all my friends with animal companions.
4

out of 5

POSTED: | BY: Rip

Confusing Coverage

It seems every time I submit a claim, there's a reason something isn't covered. I might be better off to save the $40 a month into a savings account and then just pay the vet bills when they happen. Response and customer service are good, I appreciate that.
5

out of 5

POSTED: | BY: Dawn

Worth every penny

I purchased basic insurance on my Neapolitan Mastiff, knowing from past experience it would be worth the piece of mind. His first TPLO surgery was not covered due to time of policy, however the 2nd one was. Thankfully I ended up with 50% coverage the 2nd time around. Thanks Pets Best!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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