Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lisa Sipes

Pets Best is doing great

We have an older policy. In the past we read other companies and they seemed and were so much better. Now this company seems to be coming through. I do hold my breath at renewal but so far so good.
5

out of 5

POSTED: | BY: Ludy

Great and Reliable Service

This is the best pet insurance company! They have a great customer service and they always process claims promptly. I am so glad I switched to Pets Best because I used to have a different insurance for my dog.
5

out of 5

POSTED: | BY: Lisa

Update Pets Best Insurance

So far so good with Pets Best and their new ways of doing things. I have an elderly dog and am conservative but he has had many issues. So far I have not had an issue. So far they have been just as good as the other companies I have delt with who in the past did seem much more prone to pay claims.But you can be sure knowing and understanding how all this works, I will let everyone know what happens in the future. I get more confident each year that they are living up to their new claims and are as reliable as the other companies. I feel it is important the public know and reviews with follow ups are important. So when they buy insurance they have an accurate idea what to expect. So far my dog is older, he has had some major issues and they have paid. Will keep updating.
5

out of 5

POSTED: | BY: pat scarcelli

pets best is the best

My little ruby girlfriend was diagnosed with mast cell cancer. After her surgery, hospital stay and all the care that she received, she is a survivor, cancer free.And I am so very happy about her recovery. And very happy about the way pets best insurance not only helped me with the claim, but had the most comforting words when i asked for there help. The representatives are sensitive, caring and really listen to you. I cant say enough kind words abut pets best they are truly the best.
5

out of 5

POSTED: | BY: ELisa Blumer

awesome

I have told all my friends about you all. I am so pleased with your wonderful service. You have been there for my cat tuaca all the way. So fat I think we together have made her well. Thank you
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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