Pets Best | Pet Insurance Review

We submitted our first claim with Pets Best and were told that nothing could be covered because his symptoms/diagnosis existed previous to our receiving coverage which is false. We have heard good things about Pets Best but I might just start putting aside money on a monthly basis instead of giving it to a company that doesn't even end up helping when needed.

This is the second claim I've submitted for our dogs, and I am again, so pleasantly surprised with the results! The process was very easy and took a few minutes at most, and within about a week, I had the answer and money directly deposited into my bank account! So glad I chose Pets Best for my insurance for our dogs!

Cssey unbeknown to us was born with an enlarged heart and pleural effusion. At the time I didn't know any of this but wanted him to have the best and that meant taking out Pet Insurance. He was given 4 months to live. That was devastating to hear...He was a beautiful, sweet, and I wanted him to live with me forever. Having Pets Best meant that he would have the best/as a result he lived another 2 years to the shock of his Cardiologist. I loved him so much and he was the one who could always make me laugh. Pets Best Ins. is the best....I would have no other ins. and have recommended to multiple pet lovers. thank-you......The sympathy card was especially special. The pain is there but he lived longer than anyone ever expected. He will never be forgotten.....

I have made several claims for my bulldog for the past year and all but 1 were denied. I find the policy very misleading and woulds not recommend spending the money each month when claims either get denied or you haven't met the deductable.

I wish our health insurance was as good as our pets' insurance! More importantly, I wish the staff were as friendly, helpful and honest as Pets Best. Our American Bulldog injured his ACL and required TPLO surgery. At the same time, I injured my shoulder and required surgery. The only vet who could do Tank's surgery was over an hour one way from me. We both required rehab. I can assure you that the Pets Best process was far superior in every way to my health insurance. They were friendly and helpful on the phone and paid unbelievably quick. I'm a customer for life! I've gotten 2 of my friends to sign up!