Pets Best | Pet Insurance Review

I would not recommend this company to you unless you need the most basic coverage and then it is a toss up if the premium would save you any money or not. Their own rep said it was not generally worth it. That should have clued me in about them, now with 20/20 hindsight. My experience: I took out a policy on our older dog just because she is precious to us and she is slowing down... I wanted to be able to take care of her if anything happened... Their "paperwork" and claim forms are all on line and you need to download them and read the long list of exclusions with a vet... before you give them a dime. Their web site says "we cover straight 80%" of accicents and of all claims after the deductible. I thought short of cancer or something serious that would sound like accidents etc. and meds. would be generally covered. Long and short of it... My dog slipped on loose rug while running on hardwood floors and got a limp that wouldn't go away. I thought oh great! I got this insurance just in the nick of time.... I can get her checked....Well, 3 xrays later and expensive meds I got a bill for $500... from my vet with a diagnosis of a "torn cruciate ligament." No worries ... I have this insurance that covers accidents and meds and I will only have to pay 80% after my deductible.... EXCEPT ---AND YOU GUESSED IT.... I NEEDED TO READ THROUGH TO THE NUMBER 16 IN THE EXCLUSIONS!!! Guess what is NOT covered by this great insurance company... 'Torn cruciate ligaments! " or at least du

The benefits are easy to understand: $100 deductible and 20% co-pay. It was very easy to file the claim: I filed on-line after I scanned the documents into PDFs. I also signed up for automatic deposit. The reimbursement was in our checking account in LESS THAN ONE WEEK! I also appreciated that I could talk to someone to make sure I had completed all of the information correctly. We only have the emergency/accident coverage and were really happy with the service & quick response.

I love Pets Best Insurance. I have been through a handful of companies but Pets Best is really the BEST! I had to take my dog to the vet for two different reasons. First time it was to do some blood work to prepare her for her surgery. The first bill came out to $630 and I got $280 of it back. The 2nd bill which was for her surgery, was $804 and I got $640 back! I was stunned. I pay $50 a month for her insurance and its worth it. This plan includes everything, annual vists, dental care, surgery, accidents--anything you can think of--its covered. And just like anything else there is a co-pay and a deductible. They also make it very easy for you to track your claims online so you can see it being processed, they email you when your claim has been processed and it shows you the breakdown of whats covered and etc. If your thinking about Pet Insurance this is the one to choose because they are all nice and know what they are talking about.

Pets Best and Angel.. When I got my beautiful two year old chocolate lab/mix, Angel, from the East Valley shelter, the first thing I did was to get her an insurance policy, especially one that dealt with emergencies. I have had many experiences with pet emergencies that cost a fortune. And of course, all of the emergency experiences happened on a holiday, weekend or late at night. The cost of these emergency visits was reason enough to take out insurance on this new family member. This gave me some peace of mind should anything happen to my little Angel. And of course, the cost of the insurance is a drop in the bucket compared to the cost of just one of these emergency visits. Pets Best saved me when after a few years of having this beautiful animal in my life; she developed a lump on her chest about the size of a quarter. It didn’t look like much but turned out to be a Mass Cell Tumor. If you know anything about Mass Cell Tumors, you know that they have to remove a large area of tissue surrounding the area to get a clean margin in order to call it cured. This was major surgery and cost a big chunk of money. Pets Best was so easy to deal with. Their online service made submitting a claim easy; download the claim form, fill it out and upload the form and receipts to their website. I also liked that they sent out notifications via email when the claim was submitted and processed; and it was usually within a week that my claim was processed and payment was made via direct

I have had PETSBET insurance for several years. The cat I had before I got the current 3 that I have covered had to be put to sleep due to kitty cancer. Her health issues cost alot of money !!! The cats I have now, I know nothing about their health history because they are strays & from The Humane Society. I got them insurance as soon as I could. I love them all so much. I have interacted with several PETSBEST staff members. They all have been so very helpful. No matter what my question is, PETSBEST responds & has an answer for me. I want to say thank you to PETSBEST. I have no idea what I'ld do without PETSBEST in our lives. The fact that PETSBEST exists allows me to 'not think' so much about this part of their life. I know that if/when my cats need something PETSBEST will work with me. All the representatives I have spoken to have been so kind. I know this is going to sound crazy but their voices are very soothing & they put me at ease. PETSBEST rocks!! When I had my first cat, pet insurance didn't exist. Now that pet insurance does exist, I scream from the top of my lungs "GET PET INSURANCE!!!" I try to explain to people about different policies & different prices & deductibles & multicat discounts. I'm a walking advocate for insurance. I work for Medicaid, so I know the importance of insurance.I wouild ask that PETSBEST continues its steller service. Thanks again & take Care.