5
out of 5
POSTED: | BY: Sam Levin
Great company!
I've had Pet's Best for 5 years spaning 3 different dogs and I am completely satisfied with the coverage.
4.3
out of 5
Number of reviews 12,061
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Destiny Martel
Very helpful
We just added one of our dogs to this policy about a month ago. We found a lump on our dog and had it removed. Our veterinarian recommended sending it off. Turns out it was a mast cell tumor grade II. Pets Best paid the bill minus the deductible. Our dogs our our kids we want to be able to provide the best care possible and pets bests helps us to do this financially.
5
out of 5
POSTED: | BY: AK
great insurance!
I have a dog that survived distemper and have been with pets best ever since. Their claims are easy to file and have a quick return. When I do need to call them, I have naver waited more than 2 min to speak to a real person. The customer service is wonderfully helpful and informative. I hang up with them with a sense of ease and feel like the person i've just spoke with actually cares.
5
out of 5
POSTED: | BY: Bob Constant
You can't afford NOT to have Best Pets Insurance
We are presently had by our second Alaskan Malamute. As with their size these dogs do nothing in a small way. When it comes to Vet bills $2,000 or $3,000 for operations is the norm. There has never been an incident where Best Pets did not stand squarely behind our coverage. Claims were paid promptly and without issue. We have now added a terrier mix to our family and right after the "altering" operation, micro-chipping, and dental work, she was added to our policy. I only wish Best Pets would do human health insurance - they would do so much better than some of the companies in that arena.
2
out of 5
POSTED: | BY: Robert C.
Be Forewarned!
Pets Best? Like pulling teeth! They'll do everything they can to get out of paying a legitimate claim. If you enjoy doing battle every time in order to receive what is coming to you, then maybe this is the company for you. As for myself, I'm looking elsewhere!!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.